I do research and recently when account was restored I lost the function of my pictures in the account. It is years of research which is very important to a project which I assist the bureau with and I am graciously requesting this function to be restored to my AOL account as a customer since 2004. Can you please take them time to thank David for customer service excellence and the attempt to resolve several issues with my account? The restoration of the function is of vital importance to me in the State of Tennessee. I appreciate all your help at AOL.com. Thanks for all your hard work.