Had to cancel account after 26 years because we called your help desk with a problem and they locked us out. Pretty pathetic!
We were a paying customer for 26 years and called with a log in problem. So what did AOL did was lock us out of our account. After about a week of many phone calls plus sending documents proving who we were there was totally zero help. Our only option was to cancel AOL considering we were paying for a service that we couldn’t use.
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Wade Warden
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