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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

1374 results found

  1. Change the font so it is easier to read. Or allow me to change the font to my preference.

    Change the font so it is easier to read. Or allow me to change the font to my preference.

    4162nd ranked

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  2. Bring BACK AOL INSTANT MESSNER

    To restore Aol instant messenger with some brand-new features including
    video webcam chat , local area friend search, and muti- colored chat bubbles and the option for users to create their own avatars ,with a wide range of accessories , and animations, all free for all users to get more people to sign up for an A.O.L. Account!

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  3. In forwarding emails, there are vertical lines that appear on subsequently forwarded emails. This feature should be removed.

    Forwarded emails have vertical lines--remove these, or make these optionally removed at the sender's option. Vertical lines are a distraction and seem unprofessional in a business email.

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  4. Get rid of your unneeded two-step security system. This is an e-mail site, not a nuclear weapons site.

    Studies have shown that two-step security process is of use only for people who keep hand-written passwords near their computer or keep them them in a readily found file, such as "Passwords" on their desktops. Adequate security is a long password that is easily remembered. I have lots of money in an investment company, and it requires only a password. Its customer accounts haven‘ been cracked.

    1489th ranked

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  5. Auto Site Contact

    When I see a site and click on it for basic information, I get a popup with choices I can make including talking to someone. Please stop this practice as it is intrusive. Just because someone looks at a site does not mean you need to have the site(s) send emails to us thus clogging our inbox and causing us to have to email every one that we are not interested. No one looked at the whole picture.

    4162nd ranked

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  6. Clean up the censorship

    what is wrong with And these 6 and 7 year old incidents relate to the current, you should pardon the expression, chaos exactly how? Are you able to read and comprehend what is actually written in these comments or does your obsessive compulsive disorder, also known as TDS, prevent you from doing so. Your boy Joey promised normalcy so is this what he promised?

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  7. I NEVER wanted AOL mail to be changed. YOU changed it---without my permission. Or even asking me. Return my AOL mail. Pronto!!!!

    I never wanted AOL mail to be changed. AOL changed it----without my permission or asking me. I want the AOL mail that I've enjoyed for years returned IMMEDIATELY!!!!

    125th ranked

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  8. So many issues with AOL. When I delete emails, many are marked as SPAM and sent to the SPAM folder, so I have to manually delete ea email

    My idea is to fix the flaws in AOL! Deleted emails show up in SPAM folder, even though they are not SPAM and were deleted and not marked as spam; or many deleted emails show up again in my Outlook Inbox; AOL has requested that several of the vendors I deal with unsubscribe me, even though I never requested this; I keep getting the pop-up box in Outlook. The list is long and troublesome.

    4162nd ranked

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  9. I have been having some issues trying to delete certain sites and folders from my "Favorites" section on Aol.com

    I have been having some issues trying to delete certain sites and folders from my "Favorites" section on Aol.com, and even with help from 3 of your agents the problem still persists

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  10. The new format SUCKS!!!!!!!!! 615 pages of feedback 99% hate it. Go back to the old format

    The new email format SUCKS!!!!!!!!! 615 pages of feedback 99% hate it. Go back to the old format,

    173rd ranked

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  11. AOL NOW does NOT allow people to return to "Classic Email" interface. Can't find my Calendar which tracks important events.

    Previously - YESTERDAY - there was an option to return to "Classic AOL". No more.
    BUT NOW I cannot access my Calendar which documents in ONE PLACE Booster shots, Covid tests, Reminders, LIFE Events. Guess I am expendable AND of NO consequence.

    But BEST of ALL is that there is no way to CONTACT Upper Mgmt and the BOD to express dissatisfaction. Guess "They" are being led around/Managed by the Algorithmics who make all these changes for its - AI - own personal satisfaction.

    There used to be a Left column, a type of TOC. In included Email status -…

    145th ranked

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  12. Is there a way to delete email by the year?

    Please create a way to delete email by the year.

    4162nd ranked

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  13. Get rid of your new format!!! "Mail" isn't even on the list for choices! I'm ready to go to gmail!!!

    Get rid of the new format! "Mail" isn't even on the list for choices! If it's doesn't change soon, I'm ready to drop AOL and go to Gmail!!!

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  14. Restoration of Comment Capability

    I am a person of Traditional Values. In the past, I enjoyed posting Comments relative some of the stories appearing on AOL Homepage. My ability to comment has been terminated and censored. HOW CAN MY ABILITY TO SUBMIT COMMENTS BE RESTORED? I have NEVER submitted a vulgar or inaccurate Comment Narrative. HOW DO I RESTORE MY ABILITY TO SUBMIT COMMENTS? Surely, AOL and Yahoo appreciate and encourage the submission of different viewpoints and perspectives?

    1489th ranked

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  15. Only quoting left sources confirms your unacceptable bias

    Your homepage "news" is unacceptable to only 1/2 of Americans. Why is Fox News so popular and CNN in serious trouble? Maybe that's why AOL is no longer a popular website.

    2322nd ranked

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  16. why can I not view "Comments" all I get is a blank page....Yahoo is doing the same thing

    why can I not view "Comments" all I get is a blank page....Yahoo is doing the same thing

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  17. Get Rid of two-step verification and its successors.

    I have been trying to obtain a 6 digit code from both your and Yahoo web sites for the past two days to no avail. What is happening???? And, the idea of having to do a two-step log-in authentication is very dumb. It seems to me that trouncing on a bunch of hackers and spammers is a better idea. Get Rid of the extras.

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  18. dat de mail weer makkelijk bereikbaar is, nu blijft het hangen op de nieuws pagina

    mail is niet meer bereikbaar, graag weer bereikbaar maken.

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  19. Why is the comment section in the NEWS section not working?

    Why is the comment section in the NEWS section not working?

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  20. AOL POLITICAL NEWS IS "FAKE NEWS"!!

    It is sad that all of the AOL political news is negative or "Fake" news about the Republican party or specifically President Donald Trump. It is absolutely clear that the AOL news staff has a major bias against conservative Republicans and suppress all the positive events and actions that take place that Republicans are responsible for..

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