AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1543 results found
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Return to original AOL format and system.
The 'NEW" AOL is difficult to navigate, loses data, makes emails 'DISAPPEAR' for no reason and system is NOT USER FRIENDLY. Returning to original AOL format would be a STEP UP.
5034th ranked -
For those at AOL who changed the e-mail page, they should be FIRED! No one likes change, especially when it comes to links within the e-mai
I'm sure I won't be the only one who is irritated at what AOL has done to the e-mail page. I doubt you'll find anyone who was dissatisfied with the links within e-mail. As of today, March 26, 2026, your tech team decided to change the links. NOT a good thing to do. Change it back to the way it was!
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"Strict - no adult content"
My Complaint is that NOBODY should ever have access for the "SafeSearch" Option to change the Settings from the "Moderate - no images or video" NOR the "Off - do not filter results" Option, unless He &/Or She has a AOL Account and Signs into His &/Or Her AOL Account First! The "SafeSearch" Setting should ONLY Default (& ONLY to Remain on!) to the "Strict - no adult content" Setting for the "Search Preferences" within the "Settings!"
5034th ranked -
AOL calendar
AOL Calendar " actions" " print" option not working as usual
5034th ranked -
Incorrect photo on an article
Who can I reach out to for getting an incorrect photo updated on an article on AOL.com?
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AOL Desktop Gold Subscription Required Error
Can't log on using the AOL desktop Gold because it's requiring subscription even though I already subscribed to it and already on a free trial period.
5034th ranked -
reporting an abusive customer
I want to report an abusive customer, Verizon Business. It sent me today what appears, in my inbox, to be a promotional e-mail message. But unlike any ad that I've ever received before, this one cannot be deleted. If I try to checkmark the little box to the left of the message in my inbox (preparatory to deleting the checked item), nothing happens: the sender has apparently developed a new technology to disable that checkbox next to their ad. Further, if I click on the item to try to open up the message and delete it that way, it doesn't…
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Why are news stories NOT loading
Keeps giving me an Oops. Reinstalled app and worked at first and now still won't load stor8es
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5034th ranked
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Stop being WOKE with your political bias in your "Welcome". It is not welcome!
All that needs to be said I forcefully said above.
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You ***** UP the e-mail system and don't even acknowledge it? Return to your original AOL. It worked. Your "improvements" DO NOT!
You have ruined a workable e-mail system. you must be insane.
5034th ranked -
It is annoying that many incoming e-mails go directly into the "message deleted" file, and we never see or know of them.
Make certain that all incoming, new e-mails go directly into the Inbox and not into the "deleted" e-mails, in a computer to whch only one person has access
2838th ranked -
ALLOW COMMENTS. SHAMEFUL
The fact that you do not allow comments is of concern. WHY? Each post has "0" comments BECAUSE YOU DO NOT ALLOW DISCUSSION. WHY? I have been with aol since its inception. Knew the creators in Encino. The decision not to allow comments is disgraceful. I'm outah here and will be crusading for others to leave with me. Is your organization leaning fascist? Shameful!
374th ranked -
Have an appeal process for rejected comments.
I called Donald Trump an imbecile. He is a public figure and degrading remarks about him should not be against standards.
2838th ranked -
why cant you tell me why i keep getting rejected
why do my comments keep getting rejected??????
5034th ranked -
STOP running AOL AD for 128TB drive. It is a scam! NO SUCH DEVICE IS POSSIBLE!
STOP running AOL AD for 128TB drive. It is a scam! NO SUCH DEVICE IS POSSIBLE!
5034th ranked -
ALLOW US TO CANCEL A 25 YEAR OLD ACCOUNT! Mine has a subname from a child,no way to acess or remove it SO I CAN NEVER CANCEL MY AOL ACCOUNT
ALLOW US TO CANCEL A 25 YEAR OLD ACCOUNT! Mine has a subname from a child,no way to acess or remove it SO I CAN NEVER CANCEL MY AOL ACCOUNT!! I do NOT WANT BENDINGSPOONS GATHERING ALL MY DATA, AND YET A DORMANT ACCT ,A NAMEON A PAGE BLOCKS ME FROM CANCELLING AOL! AND CUSTOMER SERVICE IS HORRIBLE- HAVE MADE EASILY OVER 25 CALLS OVER THE SPAN OF A MONTH, ONLT TO BE PASSED ON, HUNG UP ON REPEATEDLY, TOLD I CAN'TCANCEL OR REMOVE THE SUBNAME OF SOMEONE I NO LONGER EVEN KNOW! I WANT TO CANCEL MY OWN ACCT…
2838th ranked -
When will AOL get around to fixing the functionality in Comments?
AOL should already know. Enough people have already complained.
1830th ranked -
What's with all the Woke stuff?
How about some balance? Enough with the 'Woke' articles - I suspect that about half of your customers are conservative and you owe them an equal platform - I've been on AOL for decades but I'm considering another email platform if you don't correct this
5034th ranked -
Don't reject an appeal out of hand 60 seconds after submission.
Appeals have become meaningless, especially when the comment addressed is totally without fault.
2838th ranked
- Don't see your idea?