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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1538 results found
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AOL Desktop Gold Subscription Required Error
Can't log on using the AOL desktop Gold because it's requiring subscription even though I already subscribed to it and already on a free trial period.
4999th ranked -
reporting an abusive customer
I want to report an abusive customer, Verizon Business. It sent me today what appears, in my inbox, to be a promotional e-mail message. But unlike any ad that I've ever received before, this one cannot be deleted. If I try to checkmark the little box to the left of the message in my inbox (preparatory to deleting the checked item), nothing happens: the sender has apparently developed a new technology to disable that checkbox next to their ad. Further, if I click on the item to try to open up the message and delete it that way, it doesn't…
4999th ranked -
Why are news stories NOT loading
Keeps giving me an Oops. Reinstalled app and worked at first and now still won't load stor8es
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4999th ranked
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Stop being WOKE with your political bias in your "Welcome". It is not welcome!
All that needs to be said I forcefully said above.
4999th ranked -
You ***** UP the e-mail system and don't even acknowledge it? Return to your original AOL. It worked. Your "improvements" DO NOT!
You have ruined a workable e-mail system. you must be insane.
4999th ranked -
It is annoying that many incoming e-mails go directly into the "message deleted" file, and we never see or know of them.
Make certain that all incoming, new e-mails go directly into the Inbox and not into the "deleted" e-mails, in a computer to whch only one person has access
2813th ranked -
ALLOW COMMENTS. SHAMEFUL
The fact that you do not allow comments is of concern. WHY? Each post has "0" comments BECAUSE YOU DO NOT ALLOW DISCUSSION. WHY? I have been with aol since its inception. Knew the creators in Encino. The decision not to allow comments is disgraceful. I'm outah here and will be crusading for others to leave with me. Is your organization leaning fascist? Shameful!
370th ranked -
Have an appeal process for rejected comments.
I called Donald Trump an imbecile. He is a public figure and degrading remarks about him should not be against standards.
2813th ranked -
why cant you tell me why i keep getting rejected
why do my comments keep getting rejected??????
4999th ranked -
STOP running AOL AD for 128TB drive. It is a scam! NO SUCH DEVICE IS POSSIBLE!
STOP running AOL AD for 128TB drive. It is a scam! NO SUCH DEVICE IS POSSIBLE!
4999th ranked -
ALLOW US TO CANCEL A 25 YEAR OLD ACCOUNT! Mine has a subname from a child,no way to acess or remove it SO I CAN NEVER CANCEL MY AOL ACCOUNT
ALLOW US TO CANCEL A 25 YEAR OLD ACCOUNT! Mine has a subname from a child,no way to acess or remove it SO I CAN NEVER CANCEL MY AOL ACCOUNT!! I do NOT WANT BENDINGSPOONS GATHERING ALL MY DATA, AND YET A DORMANT ACCT ,A NAMEON A PAGE BLOCKS ME FROM CANCELLING AOL! AND CUSTOMER SERVICE IS HORRIBLE- HAVE MADE EASILY OVER 25 CALLS OVER THE SPAN OF A MONTH, ONLT TO BE PASSED ON, HUNG UP ON REPEATEDLY, TOLD I CAN'TCANCEL OR REMOVE THE SUBNAME OF SOMEONE I NO LONGER EVEN KNOW! I WANT TO CANCEL MY OWN ACCT…
2813th ranked -
When will AOL get around to fixing the functionality in Comments?
AOL should already know. Enough people have already complained.
1822nd ranked -
What's with all the Woke stuff?
How about some balance? Enough with the 'Woke' articles - I suspect that about half of your customers are conservative and you owe them an equal platform - I've been on AOL for decades but I'm considering another email platform if you don't correct this
4999th ranked -
Don't reject an appeal out of hand 60 seconds after submission.
Appeals have become meaningless, especially when the comment addressed is totally without fault.
2813th ranked -
Scheduling Task
Scheduling task is to asking for depth as misunderstanding not what was done is to restoring what will happen next decade.
4999th ranked -
Social
Function P P P Adorn Clothe t Motion
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Row P Environment Prada
House Specific P P Regard Behavior Modification
4999th ranked -
Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it
improve AOL?
Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it
Reset2813th ranked -
How about not sending me emails that were never delivered in 2022? I recently received a bunch of emails from 2022 in Dec. 2025!
This week (first week of December, 2025) I found messages (unread) that dated back to the year 2022!
UNACCEPTABLE.
Please explain how this occurred as spam never seems to have this problem.
Also, More spam than ever is not getting filtered out. Each day, I seem to have to send 4-10 emails to "spam"
I also note that periodically, I clean out my mailbox, then find new emails popping up that are from 5-10 days prior.
I guess you need better spam filters to ensure more direct mail gets through instead of spam taking a priority over legitimate emails (emails…
1822nd ranked
- Don't see your idea?