AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1538 results found
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2 factor authentication blocks access to email account
Make 2 factor authentication optional! Since it was imposed, my wife can't access her account because she can't get a verification code because the mobile phone # associated with her account security information is obsolete. Numerous telephone calls and chats with AOL have been unsuccessful in updating the security info even with a subscription to AOL Live Support Plus which I will now cancel. Her account is now useless.
4999th ranked -
Fix Notifications
What happened to all the postings and responses in Notifications? One minute they are all there and the next minute they are gone.
4999th ranked -
Checking email
when checking a new email after reading it, instead of staying on the new mail it should be automatically move on the old email instead of clicking refresh button.
4999th ranked -
on aol.com no delete Icon but basic.mail.aol.com there is the delete option
theres no option to delete the contacts on ( AOL.COM ) but on the basic.mail.aol.com we can delete the contact also on the AOL.COM its shows the UNWANTED CONTACT but on the basic.mail.aol.com it's not showing
4999th ranked -
Commenting
For whatever reason, my comments are instantly erased with no reason given. I do not recall ever violating the AOL rules on comments. See if this can be corrected.
Bruce Decker/ Skyking/N538bd@aol.com.
1822nd ranked -
When you censor give me why.
When I post on your interactive news feed I sometimes am told I am being censored but not what nor how to fix it. Please give me this info. My case #28073172
4999th ranked -
This morning, I just received an official email, but I thought it was a fake. It's misleading. FAQs. https://e.email.aol.net/click?Ea29fb2
This morning, I just received an official email, but I thought it was a fake. It's misleading.
FAQs.
https://e.email.aol.net/click?Ea29fb2tAYW9s...long.../s5ga2f6de9cthis URL redirect to
https://s.aolcdn.com/membership/aollegal/en-us/faqs/index.html
Why use redirect ?
Why use complex expression ?I think the links should be expressed more simply, without redirecting.
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Hello AOL Member (*****@aol.jp),We're letting you know that your use of AOL services will be governed by
a new Privacy Policy
https://e.email.aol.net/click?Ea29fb2tAYW9sLmpw/CeyJtaWQiOiIxNzY0...long.../sdp7dcc8346and Terms of Service
https://e.email.aol.net/click?Ea29fb2tAYW9sLmpw/CeyJtaWQ.../sfh8bff92cfon or after January 2, 2026. We encourage you to review these documents to understand how your information will be handled after this change. There's nothing you…
4999th ranked -
When will you fix Notifications?
When will Notifications be fixsed so we can navigate directly to our posts and replies from others?
4999th ranked -
Issues with account information
When i try updating the personal information on the account , the option to change the Preferred name is not available anymore even though it was available previously. I would recommend you bring that option back again. I have contacted AOL Customer Support about this and they asked me to submit a feedback.
4999th ranked -
Censorship
When I type a comment in the comment section,scrolling my arrow over my symbol shows that the comment is there,yet it does not show visible to others when I scroll thru the comments section itself. I have NOT violated any policy or have been notified of such. Why are my comments blocked/blacklisted ?.
4999th ranked -
Restore missing emails in the inbox not shown before 9/5/25 to match Sent emails which when scrolled down go back to October 2019.
Restore missing emails in the inbox not shown before 9/5/25 to match Sent emails which when scrolled down go back to October 2019.
4999th ranked -
Me
The reason for that us a stitch in time saves nine here's who they are aol
4999th ranked -
1822nd ranked
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I am over 70 years old and would like to know if you have a Senior discount?
Why isn't AOL mail Free to seniors.
4999th ranked -
Your AI Robot just hijacked three comments on holiday foods.
You MUST rewrite the code for your AI Robot patrolling the Comments. I just left three comments: One for the food comments, One for the moderator to contact me. And the third only had a description of the erroneous flagings. This is out of hand. Totally Woke. Not in accordance with common usage. Totally wrong. RSVP
4999th ranked -
calendar
Calendar cannot be set up to view directly to months
4999th ranked -
After nearly 30 years of being member you silence my opinions because they don't reflect yours. Censorship of the masses has begun.
After nearly 30 years of being member you silence my options because they don't reflect yours. Censorship of the masses has begun.
12258th ranked -
IMPROVE the process of deleting an aol account without deleting the "subaccounts". Nor can you say WHEN the main account will be deleted.
WTF!! My husband has been dead for over a year and AOL tells me I can't delete his account without deleting all the SUBACCOUNTS. One of them is my AOL account which I am STILL using. Nor could the lady on the phone tell me WHEN the GIBLIL account will be deactivated. This is messed up AND explains WHY AOL only has about 1.5 million active users. If you made this process simpler, you might have more.
4999th ranked -
Get rid of your left-wing ideologies
After 35+ years with AOL, I am thinking of canceling your *** because of your left-wing ******** - everywhere! Have you learned nothing? FAFO!
4999th ranked -
Your news and editorial feed has a distinct liberal bias
figure it out
4999th ranked
- Don't see your idea?