I currently pay a substantial AOL monthly fee. Therefore, why do you want to assess a $12.99 fee for tech support?
For existing AOL members, tech support fees should be waived. I have been a supportive AOL member for over 15years and it’s mind blogging to learn and understand why AOL is recommending such.
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Joseph Journiette, Jr.
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AOL offers Tech support to our members to keep your online life running smoothly, and your information protected. Tech support from AOL is included in your AOL membership, and is not an additional charge to you.
Assist by AOL is a premium service that can help beyond the AOL world with virus removal, computer tune-ups, device setups and extensive troubleshooting.
Assist by AOL covers nearly any technical issue that you might encounter outside of your AOL account. Learn more here: https://help.aol.com/articles/assist-by-aol-faqs