Assist by AOL
12 results found
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How do I delete an account that I no longer use ?
I want to delete an account I no longer use.
<vintagersdave@aol.com >Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username:
https://help.aol.com/articles/account-management-cancel-or-reactivate-your-aol-account
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Can't get through automated phone system. Have been disconnected multiple times. HOW CAN I GET A HUMAN TO TALK TO!!!!
Automated phone system isn't functioning properly. I can't reach anyone to help me.
Sorry about this. The issue should now be fixed. Please call again.
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cant figure out how else to get this to you... your msg and mine in return... thanks
From: chathamms@aol.comTo: aol.customer.support@aol.comCc: ChathamMS@aol.comSent: 2/24/2020 5:45:22 PM Eastern Standard TimeSubject:
Re: Identifying Official AOL EmailDear AOL Computer Support Folks---- I think I made a significant error this afternoon in what started out as a question about a message I got that pretended to be AOL Official mail but looked fishy to me and I called about it.
Anyway your staff was quite helpful but appears I made a couple of decisions that are not workable "for me" and dont know how to correct it. As I said it started with a question about an email I received that…
Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.) or send your email inquire to aolmailquestions@aol.com
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Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
As alternative, you can also send your inquire to: aolmailquestions@aol.com
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It is no help at all try being helpful
Do not send a code to e-mail that you an not open
Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.) for account reset situations.
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ENGLISH SPEAKING TECHS
I'AM FED UP WITH THE NON ENGLISH SPEAKING TECHS & BEING HUNG UP ALL OF THE TIME !!!!!!!!!!!!!!!!!!!!!
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future. -
RUDE
Please discipline BAUM. In my 24 years on AOL I have never been treated so rudely. He was very impatiend so that I will be cancelling my AoL contract
Thank you for your patience while we reviewed your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
I’m here to help if you still need assistance or have additional questions.
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Get enough staff to answer !!!
Answer the phone...
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
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called tech support today gave phone number as requested, You hung up on me
would like to speak with a person not a computer
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
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I have Norton and the AOL app. Please stop sending all the email about both! Thank you, Sheena
Save yourself time by stopping all the emails about Norton’s and AOL app. I have both and too much needless email. I’m getting at least 2-4 per day from AOL about app or security system. Annoying!
Thank you for reaching out to us. We’re really sorry to hear your displeasure with the Norton and AOL app emails on the AOL Mail page. To disable the marketing email in AOL Mail, please go to marketingpreferences.aol.com and turn off the notifications you no longer wish to receive. In case you need help doing this, we have a help article dedicated to managing your preferences: https://help.aol.com/articles/account-management-preferences
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Quit disconnecting calls or transferring to aol
3 hours.....repeatedly sent back to aol, hung up on. Paid for support but no one will address issue. Scam
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
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I currently pay a substantial AOL monthly fee. Therefore, why do you want to assess a $12.99 fee for tech support?
For existing AOL members, tech support fees should be waived. I have been a supportive AOL member for over 15years and it’s mind blogging to learn and understand why AOL is recommending such.
AOL offers Tech support to our members to keep your online life running smoothly, and your information protected. Tech support from AOL is included in your AOL membership, and is not an additional charge to you.
Assist by AOL is a premium service that can help beyond the AOL world with virus removal, computer tune-ups, device setups and extensive troubleshooting.
Assist by AOL covers nearly any technical issue that you might encounter outside of your AOL account. Learn more here: https://help.aol.com/articles/assist-by-aol-faqs
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