AOL Super App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
10 results found
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User Guide
Please provide a user guide for this new AOL app on iOS The interface is not user friendly and things don’t seem to work as expected.
Thank you for your feedback!
The help content for the updated app can be found here: https://help.aol.com/articles/overview-of-the-updated-aol-app-experience
Please feel free to make another post if there is a particular issue you are having trouble with.
Thank you!
AOL App Support -
Make the iPhone and iPad formats the same.
The iPhone format is much better than the iPad.
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I would like to delete all my e mail in one shot
I would like to delete all email with one press of a button, with the option to save what I want
Thank you for your feedback!
To delete a batch of mail at one time:
- Tap the icon to the left of the senders name next to all of the mail you wish to delete.
- Then tap the trash icon on the bottom left.Thank you!
AOL App Support -
Show BCC line when composing as in the old app or add an option for automatic BCC to sending account
Thank you for your feedback!
To show the BCC line, tap the little arrow just to the right of “To:”.
Thank you!
AOL App Support -
Bring back the badge that shows the number of new emails on the app icon
Please bring back the badge on the icon that shows the number of new emails. I’ve made the changes in settings to show that but yet it is not visible on my homepage. I’ve deleted the app and reinstalled it. I have rebooted my iPhone and I still don’t see the badge
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Your new mail system puts me at risk. I can’t delete an email unless I open it which means if it’s a hack the sender has the ability to hack
Give me back the ability to delete without opening the email or move it to spam
Thank you for your feedback!
To delete an email without opening it, tap the icon to the left of the senders name and then tap the trash icon in the lower left.
Thank you!
AOL App Support -
TUTORIAL-
WHERE IS THE TUTORIAL FOR THE NEW VERSION?
HAD TO CALL TECH SUPPORT FOR PROCEDURE TO SIMULTANEOUSLY DELETE ALL TRASH AND SPAM MESSAGES TOOK ONE HOUR BECAUSE TECH WAS NOT TRAINED TO ADVISE FOR NEW VERSION. HELP SITE FOR PREVIOUS VERSION ONLY.
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Make it easier to do things. Very hard to figure out how to add an email folder.
Very user UNfriendly email app.
Difficult to figure out how to add an email folder, for example. Not at all intuitive, as many other apps are.Thank you for your feedback.
To create a new email folder you can either:
- Tap on the name of the current folder in the bottom left hand side
- Scroll to the bottom and tap Create new folderor
- Open a message
- Tap move in the bottom middle
- Scroll to the bottom and tap Create new folderThank you!
AOL App Support -
Thank you for your question.
To search on AOL.com, make sure you are on the news tab, by tapping the news icon at the bottom, in the middle. Then tap on the search icon on the top right. You will be taken to AOL Search.
Thank you!
AOL App Support -
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