AOL Super App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
117 results found
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App keeps freezing since update
The app keeps freezing when I close an email. The only resolution is to hard close the app and go back in
75th ranked -
Lag time on e-mail is terrible - just started recently
Speed it up …
124th ranked -
Change it back
serious dissatisfaction with the recent changes to your email interface.
The redesign has made it unnecessarily difficult to distinguish between new and old emails. A feature that should be simple and intuitive has now become confusing and frustrating to use.
I strongly urge you to reconsider these changes and restore a clear, user-friendly way of identifying new and previously received emails.
These changes have significantly compromised the user experience. If this issue is not addressed promptly, you risk alienating your existing customers and losing their business.
Please take this feedback seriously and implement an immediate solution.
207th ranked -
Delete contacts that show up on search bar
The email addresses that I have emailed only once still show up on the search bar after deleting them from my contacts. I have called customer service and paid for premium subscription and have not figured out how to fix the issue. This is so frustrating! I have cleared cache and still nothing! Nothing works.
142nd ranked -
The latest update slows the responsiveness of the app in previewing a selected message
Return the iPad app to respond faster to showing a selected message
152nd ranked -
Get rid of huge adverts on mail
Sick of seeing adverts when trying to read my mail and suddenly they’ve become very large. To the extent, I am thinking about changing my email provider.
187th ranked -
The new version of the app sucks because you cannot search on the from field in email, meaning the “from:” prompt no longer works.
The new version of the app sucks because you cannot search on the from field in email, meaning the “from:” prompt no longer works. Please restore the advanced search function that allows you to search only on the “from” field. Shame on you for changing this without informing us. So stupid.
207th ranked -
Faster responding, less bugs.
Faster responding email app, less bugs. Allow email to change status after being read instead of making them stay highlighted like not reading. Fix the email delete button, sometimes responds and other times not.
171st ranked -
239th ranked
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Too many solicitations
Prevent scammers and solicitation its the least you can do.
239th ranked -
Cookies message on repeat
Why do i have to accept cookies each time i open app? Its boring to see cookies popup every time i open app.
239th ranked -
Email issues
On my iPhone using the yellow a o l app. My name no longer populates when adding to an email. Can’t delete an email address which actually is incorrect from my contacts. Unable select an alert for my emails defaults to a strange tone.
207th ranked -
i can't verify my email with the site i opened in your email because i can't exist and re-enter through aol email
i can't verify through opening up an company in your email because i can't exist to check the code and re-enter through aol email it cuts me off i can't even go through search because it takes me back to the app
207th ranked -
Get properly trained tech support personnel who actually LISTEN AND UNDERSTAND A PROBLEM! My email will NOT REFRESH after a couple of days
I have to delete my AOL account every couple of days as even though I can get it through my browser (both on laptop and my IPhone). I have to DELETE THE APP AND REINSTALL IT to get it to work. Tech support kept telling me to check my internet connection even when I told her my other apps (I.E. Youtube) worked fine. How frustrating is both your latest updates and your absolutely incompetent support staff?
207th ranked -
Need to be able to open 2 sites at once….I can’t get the codes to read what I’ve opened in AOL w/o closing out what I need the codes
Open 2 emails at same time
Many sites send codes to my email and I have to close out the thing I need codes for to open email with the codes…239th ranked -
This large advert in the app is absolutely ridiculous
Why am I looking at lifesize pickles or a giant picture of an old lady before and after Botox whilst looking at what dreadful emails I have. My emails are largely bills and “you’ve won the lottery” when it’s only 1 pound. I don’t need to look at gigantic adverts about my credit score to deepen the wound. Surely there’s more to life than the revenue you get from these tragic adverts. The only reason I still use this dreadful email app is because my logins are all tied to it. I doubt Gmail have A3 size adverts about hearing…
239th ranked -
Error loading email
There’s an error updating my email. It says I have so many in my account, but it does not load them. I reported to AOL the only way to see my emails. I have to go to a web browser and type in.com.
239th ranked -
Reinstate the ability to view AOL emails on the aol.com website
Since the latest update I can’t view my emails on the aol.com website any more. Clicking the Mail icon on aol.com takes me automatically to the aol app. I don’t want this - I use the website view because it’s easier to see what emails I’ve got because the app doesn’t give the detail in the centre of the screen until you click on an email to read it, otherwise it’s blank. Why?? It doesn’t make sense, either give the app this functionality or reinstate the ability to stay on aol.com please.
239th ranked -
How do I find my email folders?
I can’t scroll through my email folders anymore. I can only find them by searching on a name.
239th ranked -
The new update is terrible ! Takes ages to see an email and when you want to delete an email it’s far too sensitive
The new update is terrible ! Takes ages to see an email and when you want to delete an email it’s far too sensitive
239th ranked
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