AOL Super App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
47 results found
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Where did my emails go from my inbox??
Between 12/10-12/11, over 15 emails from my inbox has disappeared. I want them back!!
Hi there. I'm sorry to hear about this issue! Please contact our support team at help.aol.com to see if they can help you recover your emails. Thank you!
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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**@aol.com
Is my AOL & E mail connected!??!
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Sort out your mail delivery
Mail delivery is getting worse just had three days mail overnight. Obviously you don’t understand tome zones
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Images
For some reason I am now unable to see my images previews that were coming through to my aol inbox. It is just showing empty white boxes where they should be. If I click on the box it will open the image to see full screen. Settings checked and all correct. As I say it was working but now it’s not. Thanks
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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FIX ALL INCOMING MAIL GOING TO TRASH RATHER THAN INBOX!
MY WORKED FINE FOR YEARS BUT ON 12/23/2021 ALL MY INCOMING MAIL GOES TO TRASH RATHER THAN INBOX. IT SEEMS COINCIDENTAL THIS HAPPENED AS AOL MERGED WITH YAHOO! IS THERE A GLITCH IN THE SYSTEM? I SEE OTHERS HAVE THE SAME PROBLEM THAT DID NOT OCCUR BEFORE. NEED TO HAVE MAIL FUNCTION RELIABLY!
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Don’t permanently delete my email after 7 days
I purchased Christmas gifts and need some information in order to return and my emails have been deleted.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Having problem sending photos
Cannot send an email with a photo attached
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Open in External Application Meaning
AOL started with this a month or so ago, at least for me. How do I get rid of it?
And how long is AOL going to be around?Hi there,
Can you message us on Twitter at @AOLSupportHelp and give us more details about your experience? In case you do not a Twitter account, you can contact us at https://help.aol.com/contact/
Thank you,
AOL Mail team -
My contacts are not syncing with the mobile app my contacts appear on my computer but do not appear on the mobile app when I try to compose
My contacts are not syncing with the new Aol mobile app my contacts appear on my computer however they appear to not be sinking when using the mobile app on my iPhone
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**@aol.com
Hey custommcar serves help please software virus hacked iPhone phone number bossiness please help me .
Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Fix my app
My mail app on my phone says that I have new mail but doesn’t list them. I have deleted and reinstalled the app. I have logged our and back in again. I have tried it on wifi and mobile data. I tried asking about this on your FB messenger, but they suggested that I post my issue here. I have a screen shot but no way to post it here.
Hi there, I’m sorry to hear that! We’d like to further investigate this, please contact us at help.aol.com
Thank you!
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Hello aol team..actual problem: no new emails shown..when the problem will be solved??..thank you for quick feedback
No emails shown
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Emails and now the App
So no emails being recvd into my iPhone. Since June and now the AOL App doesn’t retrieve my emails. This user/customer experience isn’t a very good one. AOL used to be so reliable.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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how can I restore AOL mail to be read in outlook on both iPad and in windows. The web site is terrible for mail and I will stop the app
Directions on your web site on setting up AOL & Verizon mail in outlook seem to no longer work. Mine stopped working in June
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Why do I pay $39.95 a month just so I can keep my email?
I shouldn’t have to pay so much just to read email.
I am considering Comcast/XFINITYHi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Synchronize aol app with aol account online
If I delete messages in the app on my ipad, they stay in my account when i sign in in my aol account on my mac
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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I am having trouble with my email address.
It all of a sudden bounces back to the sender. Says it is unaccuate
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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