AOL Super App for iOS
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
36 results found
-
**@aol.com
Hey custommcar serves help please software virus hacked iPhone phone number bossiness please help me .
Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Fix my app
My mail app on my phone says that I have new mail but doesn’t list them. I have deleted and reinstalled the app. I have logged our and back in again. I have tried it on wifi and mobile data. I tried asking about this on your FB messenger, but they suggested that I post my issue here. I have a screen shot but no way to post it here.
Hi there, I’m sorry to hear that! We’d like to further investigate this, please contact us at help.aol.com
Thank you!
-
Hello aol team..actual problem: no new emails shown..when the problem will be solved??..thank you for quick feedback
No emails shown
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Emails and now the App
So no emails being recvd into my iPhone. Since June and now the AOL App doesn’t retrieve my emails. This user/customer experience isn’t a very good one. AOL used to be so reliable.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
how can I restore AOL mail to be read in outlook on both iPad and in windows. The web site is terrible for mail and I will stop the app
Directions on your web site on setting up AOL & Verizon mail in outlook seem to no longer work. Mine stopped working in June
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Why do I pay $39.95 a month just so I can keep my email?
I shouldn’t have to pay so much just to read email.
I am considering Comcast/XFINITYHi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Synchronize aol app with aol account online
If I delete messages in the app on my ipad, they stay in my account when i sign in in my aol account on my mac
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
I am having trouble with my email address.
It all of a sudden bounces back to the sender. Says it is unaccuate
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Widget Broken
Since the last update widget is broken. Doesn’t load mail. Please fix!
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Fix the email not opening issue.
Over the past week I have received 5 emails that will just not open in the app. I can move them from folder to folder or delete them if I wish, but read them I cannot!
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Fix the new email counter so that it works properly
AOL app counter shows 2 even though there are no new emails. It's annoying, please fix it. Thanks
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
You can reactivate my mail account on my iPad.
Email lost on company sale with Verizon
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
- Don't see your idea?