AOL Super App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
79 results found
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My daughter has hacked into all my accounts
All of them using what’s app
Hi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're looking forward to figuring this out together!
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AOL icon displays incorrect email quantity
Home Screen shows red icon on aol with 48 messages. Opening aol and looking at inbox shows only 6 emails. This is happening daily and has been for past few day. Email icon is incorrectly showing high emails for some reason.
Hi there,
I'm sorry to hear you're experiencing this email syncing issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Two factor not working correctly
Two factor authentication never works for email. Getting a text never works first time, you have to wait for the countdown then hit resend.
Hi there,
I'm sorry to hear you're experiencing this 2 factor authentication issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Please remove inbox ads
I subscribe to ad free and I love it until ads start showing up in my inbox. Please remove them.
Hi there, we'd like to investigate this and help. Please contact us on X.com at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Less crashing using news App.
When using the News App on my iPhone or iPad the App locks up when viewing articles. Very annoying when this occurs. Locks up both devices when this occurs.
Hi there,
I'm sorry to hear you're experiencing this crash issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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I recently noticed my saved mail email were missing after 1/19/24. If I search sending some will pop up or if I go out/return some are back
I recently noticed my saved mail email were missing after 1/19/24. If I search sending some will pop up or if I go out/return some are back
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Deleting Spam Messages kicks me out of email
When I delete spam messages, I swipe left and hit delete. Starting several days ago this action kicks me out of AOL. Not every time but it seems like it happens with at least one message, I get kicked out. Have to go back in to AOL, go from AOL news (🙄), to my inbox, then go to the spam mailbox.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Get easier access to clear and wSJ
It would be easier if we could just download to the WSJ to our phones as well as making it easier for clear to work for us since we did pay for the privilege
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Why won’t my attachments show up on my IPad Pro device?
The attachments show up on other devices, but not on my iPad Pro!!! Why is this?
Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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What happened today? My email goes from today then May. Why? What happened?
This comment was made Wednesday, Aug. 9,2023.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Tel us how to delete peaty icons that show up on each screen.
Tell us an easy way to delete pest icons that show on ac scan. I’m tired of pushing tm out of he way.
Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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My contacts are not appearing
My contacts are not appearing in the contacts list.
Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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I want to be able to enter my aol email on new accounts I open and not get “This email isn’t correct. My email gets bounced. Don’t know why
I don’t understand what bouncing is. I just want to be able to login to a new account online without it stating my email address is not valid.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Unable to open aol attachments
See above
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Return to the previous version
Return to the previous version of AOL Mail app for IOS. I can’t find any of my emails. This version is unusable.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Fix the latest update
I get no notifications no matter what I do to fix this issue
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Where did my emails go from my inbox??
Between 12/10-12/11, over 15 emails from my inbox has disappeared. I want them back!!
Hi there. I'm sorry to hear about this issue! Please contact our support team at help.aol.com to see if they can help you recover your emails. Thank you!
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I can’t add an account
I want to add an account, but I can’t do it through managing account.
Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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