AOL Super App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
60 results found
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You can make it easier to dump the trash on your site. At times I delete it and them it comes right back again,so I keep trying til It’s out
A proper update would do it hopefully.
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
How can I retrieve archives? Important
I’m not sure how to retrieve an email.. instead of save I pressed archives and now I can’t find it. Please this is important ..
Here’s an overview of the new AOL App for iOS: https://help.aol.com/articles/overview-of-the-updated-aol-app-experience
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Hello,
“To access your Contact List:
– Tap on the AOL icon in the upper right when in Mail
– Tap on Contacts.” -
Update the contact list
How do I get rid of the hundreds of email names that are in my contact list? They shouldn’t be automatically added!!
Hi there,
“To access your Contact List:
– Tap on the AOL icon in the upper right when in Mail
– Tap on Contacts.”Thank you!
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My previously read emails disappear!
After emails are read, they should remain until I decide to move them
Thank you for your feedback.
The AOL App is honoring your desktop selection to have old mail and new mail separated. In order to change this view, you will need to go to your settings on a computer:
-Go to mail.aol.com
- Once signed in, click on options in the upper right corner
- Select Mail Settings
- On the general settings tab, in inbox setting click the radial button next to Use Unified inbox style
- Click save settings at the bottomYou may need to sign out of the app and then sign back in to reset the app settings. This can be done by:
- Tap on the AOL icon in the upper right – Tap on Manage Accounts
- Click the slider to turn of the account
- Tap the slider again to turn back on the account in the appThank you!
AOL App Support -
I’ve lost my mail! It’s all very - very confusing.
Asking why I don’t like an advert when I delete - what ****. I just want to delete!
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
Provide access to my existing folders.
I have existing folders into which I’d like to place mail items using the AOL app. At present this is not possible because I cannot view the folders from within the app. For me this is a major drawback that otherwise has some welcome features.
Thank you for your comments.
To access your other folders, tap on the folder name in the lower left corner. This will pop up a list of you folders. Tap on the name of the folder you wish to view. This will open the message list for that folder.
Thank you!
AOL App Support -
iPhone problem
When I have new mail that I don’t want to open. I swipe to delete. It deletes all mail. Ones I haven’t looked at yet
iPhone 12. Brand new
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
There is now a star on each email. What is it?
What is the star for in the lineup of pending mail? I have looked and looked and can’t find what it means or how and when to use it.
How come we don’t have instructions for the new format? Where is the legend to tell us what everything is for? Where are the instructions?
Thank you for the feedback.
The star is to highlight important mail. If you want to flag a message, simply tap the star.
An overview of the updates can be seen here:
https://help.aol.com/articles/overview-of-the-updated-aol-app-experienceThank you!
AOL App Support -
Thank you for your comments.
To move email from the trash back to another folder:
- Open the trash folder by tapping the folder name in bottom left
- Scroll down and tap on the Trash folder
- Once in the trash folder, tap on the round icon to the left of the sender name for all of the mail you want to move
- Tap on move on the bottom middle
- Select the folder you wish to move the messages toThank you!
AOL App Support -
Downloaded the new AOL app. Results, need instructions on how to operate my mail, lost what I had previously.
Lost the ability to use the email as I known it. Need instructions on how the new account works.
Thank you for your feedback!
Here is an overview of the app:
https://help.aol.com/articles/overview-of-the-updated-aol-app-experience
Thank you!
AOL App Support -
Help I can not get help!
With this app I am having constant issues. 1) I have to delete emails at least 3 times or 4 times. When I an email from my inbox and then the trash box the email continues to show up in my inbox over and over again. There is no way to filter the inbox to just check for unread items. When I ‘star’ an email how can I get a list of just the starred items? When I have read or deleted emails the number of unread items does not change! How could it read 300 unread emails whenI open…
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
Why doesn’t the Labeled Day (ex: Monday) when Deleting actually not Delete that day’s mail???
Today I was trying to Delete all of my OLD EMAIL (2020) that your system does actually Delete ALL OF THE EMAIL IN THAT SELECTED DAY (ex: Monday)??? Today alone I’ve tried to Delete all my old EMail from 2020!!! I’ve done so over 50 times and there is still more Emails in the 2020 Folder (ex: 2020 or Monday)???? This system is Nothing but trouble and very annoying!!!
If you are going to have individual days of what ever, how about having Email from that day actually be acceptable. Not only a few at a time!!!To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
How do I delete 6000 msgs
It *** having that many unread msgs
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
It says I have over 6000?msgs
Where are these 6000 msgs and how do I read them and delete them
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
Mail on app after you do the delete com new or old mail
Could you when your mail or something is deleted for the second time go back to new mail or wherever you deleted it from it a pain to have to keep going back to new mail etc
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
We need the ability to delete and remove large amounts of mail at once.
We need the ability to delete and remove large amounts of mail at once.
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
Make it easier to retrieve accidentally deleted notes
My notes on my iPhone are attached to my email. I was mass deleting old email messages the other day and now some of my most recent notes are missing! The particular note I need contains all my account numbers and it reverted back to an older version of the note from 2018. How did this happen??? How can I retrieve that information?? Help!
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Easier way to raise emails
I have 30,000 emails I need to have an easier way to eliminate them
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left
- Don't see your idea?