AOL Super App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
109 results found
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Create app or provide settings for VERIZON.NET accounts
It’s been painful trying to use a Verizon.net account Works in AOL app which I prefer not to use.
Provide clear settings for pop and imap mail settings along with PORTS so we can configure our own client.
I do not wish to use this app period
Hi there, we're sorry to hear you do not wish to use our AOL app. For settings on how to connect your account in a third-party email app, please refer to this article: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail If you need additional help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Unable to delete receipts
Unable to delete old receipts
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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AOL+ option of letting me choose “New Mail” as my default is NOT working…Please fix this! I dont want the News from AOL!
Get rid of the NEWS!,
We do apologize for any inconvenience this has caused you. Rest assured we'll take care of it by the next update.
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Mails don't open!
Mails often don't open! I just can't see them. It really needs improvement!
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted at help.aol.com if you encounter any other issues.
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MySavings.Com Won't Let Me Unsubscibe!
It keeps saying I am subscribed after I unsubscribe! Also, when you type your complaint in this box it then asks you to sign in erasing your information! Find a way to make sure the customers information is not erased! Ask to sign in before they type something! I am tired of seeing websites just erase people's complaint like it didn't matter how they wrote it the first time.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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indicator on new emails not working
All of a sudden the indicator for a new email message doesn’t work on my iPad. Hasn’t worked on my iPhone for a while. Nothing has changed with my settings and I’ve verified that I AM set up to show my number of new emails. Fix this.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Contact us at help.aol.com if you encounter any other issues.
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AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. Permanently remove ads by purchasing Ad-Free AOL Mail subscription.
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This issue might happen due to the senders' IP reputation or email content such as pictures/links. The more often you mark these emails as Not Spam, the more you train your personal mail filter to recognize them as legit. I'm sorry there is no quick fix for this.
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Aol mail
AOL emails issue. When I click icon to read email get a blank screen on iPhone homepage AOL icon. Unable to see/view/review emails.
We regret hearing that. Could you please reach out to us at help.aol.com so that we may look into it?
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Spam mail
Spam emails on aol app have only 3 days history whereas the webmail has 30 days. Should be 30 days.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Smtps/IMAP Einstellungen in App einsehbar
Mein Apple Mail Programm kann meine Mails von meinen AOL Konto nicht mehr abrufen. Das geht schon etwas 1 Jahr nicht mehr und täglich bekomme ich eine automatische Mail, ich soll meine Anmeldedaten anpassen. SMTPS/IMAP ??? Wäre schön, wenn das in FAQ Bereich beschrieben wäre.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Bye bye after 30 years
Your staff just don’t give a ****.
We'd like to hear more about the issue you encountered. Don't hesitate to reach out to us at help.aol.com!
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Block
I blocked a person’s email, on AOL! The person, at the same email address, was able to tell that I blocked the person, and still emailed me! (I did this months ago.)
On your new block location, again I blocked this email, and the scammer still was able to email me!
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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I cannot open email, then screen blanks to AOL news page, then I can get a few emails open ..help, please
Please fix this problem
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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iOS version of app is broken
My new mail is placed in the trash folder before I even get to see it! Notifications try to show me the new mail from my inbox, but since nothing is there, it “hangs”.
This needs fixed ASAP, please.Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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Ability to increase font size in a o l using an iPhone
Offer options to increase font size on email using an iPhone
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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How do I get this ****** new app off of my phone?
How do I get this ****** new app off of my phone and get the old app back. I did not authorize a change.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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