AOL Super App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
21 results found
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Thank you for your feedback.
To switch between accounts, tap on the AOL icon in the upper left. Then tap on the account you wish to view.
Thank you!
AOL App Support -
Combine old mail and new mail.
Don’t allow mail to move into Old Mail folder just because it has been opened.
Thank you for your feedback.
The AOL App is honoring your desktop selection to have old mail and new mail separated. In order to change this view, you will need to go to your settings on a computer:
-Go to mail.aol.com
- Once signed in, click on options in the upper right corner
- Select Mail Settings
- On the general settings tab, in inbox setting click the radial button next to Use Unified inbox style
- Click save settings at the bottomYou may need to sign out of the app and then sign back in to reset the app settings. This can be done by:
- Tap on the AOL icon in the upper right
- Tap on Manage Accounts
- Click the slider to turn of the account
- Tap the slider again to turn back on the account in the appThank you!
AOL App Support -
Way is yahoo doing my searches, do not like the upgrade. Anyway to switch it back?
Put it back the way it was
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Where did our old emails go
Since the update, I can no longer access any old emails from any platform
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I see there was an update to this app. I now cannot read any of my email 🙄
Please fix the glitch that blocks me from reading my email 😡
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Why did you take away bulk deletion’s???????
Bring back multiple deletion !!!
Thank you for your feedback!
To delete multiple messages at one time:
- Tap the round icon to the left of the sender name of each message you wish to delete
- Tap the trash can icon at the bottom on the leftThank you!
AOL App Support -
I’m paying you for nothing
I can not get my message. That the only reason I have aol.
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I can’t find my sent, saved Mail and other files
Where are my other files
Thank you for your feedback.
To access your other folders:
-Tap on the current folder name in the lower left corner.
- Scroll down and tap on the folder you wish to view
Thank you!
AOL App Support -
The new app is not good. Why did you change it.
It’s hard to delete emails now
Thank you for your feedback!
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.
- You can tap on a message to open it and tap the trash can in the lower left.
To delete multiple messages simultaneously:
- Tap the icon to the left of the senders name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower leftThank you!
AOL App Support -
iPhone and iPad email needs fixing
My email fails to load frequently in my IPhone and IPad. Also AOL email does not allow me to follow a link ever.
I pay for and Have had AOL as my email since 1990’s. I hate to change but am seriously considering it. -
Improve and perfect things before changing things
Info not coming through most emails. Need to make things are working properly before sending changed
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Liked the older version. Can’t select delete emails. can only delete each one at time or bundle as a grouping. The new format sucks!!!!
Fire the ones that created and approved this junk. It takes more steps to read, delete and find. Useless!
Thank you for your feedback.
To delete multiple email or to select an email from the list to delete:
- Tap the box to the left of the sender for a ll mail you want to delete
- Click the trash can icon at the bottom toward the leftThank you!
AOL App Support -
Thank you for your feedback!
The sent folder can be found by:
- Tap on the folder name in the lower left
- Scroll down and tap on Sent
- Your sent folder should now be open for you to viewThank you!
AOL App Support -
How is this better? Seems to be no way to delete emails.
Provide an edit button so that emails could be deleted from the app.
Thank you for your feedback.
To delete email you can either:
- Tap on the icon to the left of the sender name next to all email you wish to delete
- Then tap the trash icon in the bottom left
or
- Swipe left on an email in the listThank you!
AOL App Support -
Lost option to save email as a draft
Using an iPhone for email when writing a new email there’s only the option to exit and kill it, or send it
We used to have the option to hit cancel and then choose whether to delete the draft or save the draft. Not now
Thank you for your feedback.
If you create an email and simply close it by tapping the x in the upper left corner, the message will be saved as a draft.
Thank you!
AOL App Support -
Thank you for your feedback!
To delete multiple messages at one time:
- Tap the icon to the left of the sender namer each message you wish to delete
- Tap the trash icon in the lower left cornerThank you!
AOL App Support -
Restore the group edit function!
Why did you remove the group edit function?
Please make it possible to select more than one email at a time (E.g., move a group of emails to Old Mail folder).Thank you for your feedback!
To group edit:
- tap the icon to the right of the senders name for all of the email you wish to action
- Then choose the action you wish to take from the icons at the bottom of the screen.Thank you!
AOL Mail Support -
Thank you for your feedback!
To delete an email without opening it you can either:
- Swipe left on it
- or tap the icon to the left of the sender and then tap the trash can icon at the bottom to the left.Thank you!
AOL App Support -
Need the share function back.
We should be able to print and/or share downloads from email! If this latest version of AOL was around when I was traveling while selling my house, I could not have printed the paperwork from my iPhone or iPad. We shouldn’t have to get on a computer to print and download attachments.
Thank you for your feedback!
The ability to share an attachment is available in the upper right hand corner when you are previewing the attachment. Once you tap on the icon you can share or print from the next screen.
Thank you!
AOL App Support -
Get rid of “Old Mail”
Please go back to just one inbox. You forget that there are emails that you already opened and they go directly to OLD MAIL folder. Hate it!!
- Don't see your idea?