AOL Mail Mobile Basic
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
24 results found
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Allow me to turn my away message on and off from the app or aol site viewed from my phone
Allow me to turn my away message on and off from the app or aol site viewed from my phone
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Bring back the old interface
The new interface is terrible. The previous one was much easier to use. Whoever thought the new interface was better is stupid
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My old screen back
I want m old screen back. How can I get it. I hate the bew one. It has messed me up big time.
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Email is the worst
I can not get my all to delete messages or transfer to specific folders I have created for them!!!! Tell me how to fix this please.
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Just doesn’t work synchronizing with all mail accounts
Just doesn’t work synchronizing with all mail accounts
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Is anyone at AOL reading this feedback?
Hello AOL.... is anyone out there reading the feedback? Or do you think we’re just happy to vent? Feedback on this new format is not good. Yet nothing changes. And to think I pay for this. Probably past time to find a better email service.
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Boycott ads
Let us boycott all companies placing ads in the new AOL mobile version until AOL reverts to a truly usable version. These companies have more power than us users.
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Site settings
Am using AOL web page - not app on my Huwaeii phone
Cannot find settings to revert to old mail page settings - no revert option under settings
Taking two as long to read/delete/save mail
So help me
AOL app does not seem compatible with my android phone - send link to download install if possible to try to revert
Stay safe -
ALLOW ME TO USE THE OLD EMAIL FORMAT PERMANENTLY
I DO NOT LIKE THE NEW FORMAT. I WANT TO USE THE "EMPTY SPAM" & "EMPTY TRASH" BUTTONS YOU USED TO HAVE. NOW, YOUR EMAIL "SERVICES" ARE JUST LIKE YAHOO & GMAIL!!!! Allowing me to delete ALL of those unwanted/unneeded trash or spam emails at once with the click of one button was one of the BEST features of your platform. BRING THAT BACK. Or ALLOW THE OLD EMAIL FORMAT TO BE SELECTED PERMANENTLY.
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New fomat
I use an iPad and the new format is terrible. I want the trash and file icons back at the top and need to delete all the trash and spam at once. And the ads take up too much room.
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Where did my delete & spam buttons go?
Now that you have given mail a new, unacceptable format, you also deleted my trash and spam buttons! I can't get rid of any mail I don't want! There's an old saying, "If it ain't broke, don't fix it!" I am really annoyed at AOL and frustrated that my email doesn't work like it used to! Are you getting ready to censor us like the other big guys? BTW, I'm already signed in!!! 😠😠😠
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Change back to how it used to be not this pile of trash
This new aol is totally wrong you had a beautiful set up well set out easy to navigate concentrating on just my email now you have only a few emails before you have to turn page for next emails then same for the next an so on . Your reduced what you want to do with a email now you have to go to another option to get to what you need ,it’s at the bottom and doesn’t stand out ,you have put ads in middle of emails your forcing me to take longer to read edit save move and…
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Mail
NEW VERSION SUCKS!!! RETURN TO PREVIOUS FORMAT!!! BASIC FORMAT IS NOT THE OLD FORMAT!!!
AWFUL ~ TERRIBLE!!!
WHY WASN’T THERE A CHOICE TO SEE “NEW VERSION” BEFORE JUST CHANGING IT???
DUMBEST CHANGE IN 30 YEARS OF AOL!!! -
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Hate the new AOL mail format!!!!!!
Return to old format!!!!!
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Select all
In settings provide a mechanism to scroll through all emails not just 8. I have an iPad and view more than 8. Additionally, provide means to select all. Also, provide a way to view the next email by an up and down arrow or swiping left and right so one doesn’t have to go “back” every time.
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Can't delete or mark individual emails Unread. It's a huge mess. Fix it. Please!
Put it back the way it was even earlier today. Not every update is a good idea! And this ranks among the worst AOL changes every! And I've had every AOL version since the first one.
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Not enough settings in mobile view. Why do when have to choose individual items to delete? No delete all?!?
No delete all in trash.
No settings options in mobile view NOT app. I don't use app for asking to sign in ALL THE TIME.
Delete button on bottom, NO! PUT ALL FEATURES BACK WHERE THEY WERE! 😠 -
Do Not Like Only Seeing 8? 10? Messages the. Have to click. Also, ADS? In the middle of Mail List?? Shame. Shame
Do Not Like Only Seeing 8? 10? Messages the. Have to click. Also, ADS? In the middle of Mail List?? Shame. Shame
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- Don't see your idea?