AOL Mail Mobile Basic
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
327 results found
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How about we fix the app so it actually lets us delete emails
Delete email does not work
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Option to Delete all in the spam folder
Ability to "delete all" in the span folder without having to select each item individually using the Kindle web interface.
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Where is the select all button for spam files— a real drag to have to select each individually — go back to the old format
Where is the select all button for spam files— a real drag to have to select each individually — go back to the old format
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What happened to the view
What happened to the old view?
Suddenly my email is different and I have less choices.
I have been with AOL since 1996 and now they want me to pay to be able to navigate like I use to????? -
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Why am i paying for this ****???? Go back to perfectly good format of 10-6-22. If it ain’t broke (and it wasn’t) don’t fix it.
Why am i paying for this ****???? Go back to perfectly good format of 10-6-22. If it ain’t broke (and it wasn’t) don’t fix it.
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Bring back the Old Mail.
The old mail is an essential part of why I pay for this service.
Thank you,
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Spam Filters
Why am I continuously getting spam mail that is addressed to someone else’s yahoo account. I have an aol.com address but most of the spam that I get is addressed to yahoo.com. I am getting about a hundred of these daily and am getting tired of it.
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Return format to usable on
Cannot read print unless it is in basic and the delete, forward, spam, & move buttons NEED to be at the top of the page. Could not even find them. Have not read one positive review and the word sucks appears more than any other!
This is not user friendly - need to go into multiple pages to accomplish anything, I get refreshing your look, but you’ve thrown out the baby w the bath water. Please return to a more practical format. -
I thought when you made big changes they were supposed to be better,,what happened here?
go back to the old format,,FIRE who ever made this change!!
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Too much spam
Too mu9ch spam
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Where is my calendar. It is gone on this new version as well as folder for oldmail. Either give back old version or give us same options
The new version has lost ALL my data. I need my calendar as it has ALL my and my husband's appointments for the next 3 months and we have not been able to get it back. We pay for ALL and should have been given notice in advance so we could have transferred our info. Also the old mail folder is gone. This version stinks and I can't help wonder if this can be a class action against aol since so many people pay monthly and have lost data which, in our case, could be damaging to us since the…
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Where are my old emails??????
All my old emails are gone and I need them back!!!!
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My old screen back
I want m old screen back. How can I get it. I hate the bew one. It has messed me up big time.
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Please get rid of new email format…I hate it !!
Bring back old email style !!
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How does this help???
This is the response I got from AOL for my complaint about spam
"Hi,We wanted to let you know that an idea you supported, Why has my spam, has been combined with a similar idea so we can consider them together."
How on earth DOES THAT HELP?!? Every time I mark a McAfee spam as spam, I get more!!!
FIX THIS!
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Bring back the old interface
The new interface is terrible. The previous one was much easier to use. Whoever thought the new interface was better is stupid
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Spam and trash
I hate having to delete the spam and trash groups one by one in 10 item groups! The other day I had over 1500 items to delete. What an absolute waste of time! I prefer a "delete all" or "highlight all" for those items. What a disappointing change!
- Don't see your idea?