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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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3 results found

  1. Bug fix: Attempting to enter anything into a received email that requests input

    When I get an email requesting data entry into it, AOL warns me that I am about to enter data and I click OK to acknowledge it and no data is entered., When I again try to enter a character, the process repeats no nothing can be entered. After I say it is OK for me to enter something, it should let me do it.

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    0 comments  ·  Receiving  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  2. Why can't i receive email from ArcaMax?

    Why can't I receive email from the ArcaMax website?

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    0 comments  ·  Receiving  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  3. Go back to previous version!!!

    I hate the new format. I have to dropdown "Unread" EVERYTIME!! SO annoying! Also it doesn't delete emails on my laptop that I deleted on my iPhone! UGH!!

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    0 comments  ·  Receiving  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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