AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
15 results found
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cant find spell check on original version
where is spell check on the original version
can't find itHi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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spam
115 spam messages in my regular mail inbox!!!!!!!!!!!!!
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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file missing
your customer service rep is the worst in history.
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Block List do not work korrekt
i have some adresses addet to the Block-List like :
*8@gmail.com or *@insernats.Storebut i still get Mails vom the Adresses in my Saam folder.
is it not better to place the Block-list-Rrule bevor the System Spam-Rule
the second idee.
i get some Spam-Mails with a invalid Mail-Adress like *@ Instersnats.store <- (in the adress is an Space)
ore the Server of the Domain do not exist.
is it possible to block all Mails mit Invalid Sender-Adresses.
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Problem connecting contact list with composing email.
When trying to compose an email, any recently (last 2-3 weeks) entered contact names don't show up even though they are in the contact list. All email addresses have to be re-entered every time I need to send an email which is extremely time consuming for a group email.
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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list jumps to top on every delete. what a pain!!!
every time I delete a message or a folder, the list jumps back to the top. what a pain!!!!!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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This version is a disaster, there are too many deficiencies to list; we are not being served; please return us to the previous version
scrap this version which has too many deficiencies to list and return us to the previous version of about a month ago; we are not being served; next step is to an find an E-mail service that works and costs less
Hi there. You might want to switch to the standard version of the New AOL Mail, this one has more features. To switch to the standard version, you should see the link to switch at the top right corner of your page, under the Sign out button.
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Where is the format for mail from may 2023? The new mail format you can't choose font sizes and they are too small for me to read!
Where is the format for mail from may 2023? The new mail format you can't choose font sizes and they are too small for me to read!
Hi there. You might want to switch to the standard version of the New AOL Mail, this one has more features. To switch to the standard version, you should see the link to switch at the top right corner of your page, under the Sign out button.
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WHY DOES MY OPEN EMAIL DISAPPEAR
WHY DOES THE EMAIL DISAPPEAR OR CLOSE BY ITSELF AS SOON AS I GO TO ANOTHER OPEN WINDOW...IM LOOKING AT THE EMAIL TO GET INFO TO COMPARE TO ANOTHER PAGE. WHY HAVE YOU RUINED AOL EMAIL???? CAN SOMEONE PLEASE RESPOND TO THIS AND TELL ME ANOTHER EMAIL I CAN USE TO ACTUALLY BE ABOLE TO DO EMAIL STULL. AOL HAS RUINED THIS TO BE LIKE YAHOO EMAIL
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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YOUR NEW FORMAT IS CUTTING OFF THE EMAIL
WHAT THE ****???? YOUR NEW FORMAT HAS CUST OFF PART OF THE EMAILS AS THEY WERE SENT IN THE PREVIOUS VERSION.... YOU ALL SHOULD BE FIRED AND BANISHED AOL SUCKS LIKE YAHOO
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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New email
The "new" email is ridiculous. It is HARDER to use. It was NOT broken, why do you have to mess with things that work? Change it, I HATE IT. It was perfectly fine before and EASY to use. Why would you want to make it HARDER to use?????? Ya'll make absolutely no sense whatsoever.
Hi there. You might want to switch to the standard version of the New AOL Mail, this one has more features. To switch to the standard version, you should see the link to switch at the top right corner of your page, under the Sign out button.
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WHY???
Why do I have to push apply to put mail in a folder? Why won't you fix the font size? Why is my mail on more than one page? Why do you have "apply" at the top and bottom of the e-mail page? Why did you change things? Why didn't you leave well enough alone? Why don't you put it back to normal?
Hi there. You might want to switch to the standard version of the New AOL Mail, this one has more features. To switch to the standard version, you should see the link to switch at the top right corner of your page, under the Sign out button.
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Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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Go back to previous version!!!
I hate the new format. I have to dropdown "Unread" EVERYTIME!! SO annoying! Also it doesn't delete emails on my laptop that I deleted on my iPhone! UGH!!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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What's the problem with the up/down arrows?
Why are the up/down arrows in my e-mail sometimes there and sometimes not? Why did you ***** this up so badly?? Someone needs to be fired for the mess your users are dealing with. FIX IT!!! GO BACK TO THE OLD FORMAT!!!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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