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How can we improve AOL Mail?

← AOL Mail Norrin
'the "NEW" AOL mail is the WORST EVR' has been merged into this idea

GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • CHRIS GREENE commented  ·   ·  Report

    This is BS that my "shipping cards/notifications" has been "merged" into this COMPLETELY OFF TOPIC subject. No wonder NOTHING ever gets DONE on AOL....

  • CHRIS GREENE commented  ·   ·  Report

    Please give us instructions for how to restore them.

  • CHRIS GREENE commented  ·   ·  Report

    Where are my shipping cards at the top of my inbox? They were there just a couple of days ago.

  • Anymouse commented  ·   ·  Report

    why does this now have its own built in browser? its absolutely awful, go back to opening links in my default browser, absolutely no one asked for asked for this. I don't want to sign in to amazon in your browser, just take me to the actual app.

  • PATRICK MAGLIONE commented  ·   ·  Report

    After adding an attachment to an outgoing email and want to open it prior to sending, allow it to simply be opened it like it used to be, without having to download and saving it first (a wasted effort and creates a duplicate document).
    Thank you.

  • SHARON CANADA-MOORE commented  ·   ·  Report

    What made AOL think that there was something wrong with the old format? There is so much "stuff" on your AOL page, and there are so many adjustments and things I now have to do to get to my mail where before I just clicked on it, and there it was. I did not have to go through eliminating pages and increasing the size of the mail area in order to read my emails. I really hope you are listing to your customers.

  • SHARON CANADA-MOORE commented  ·   ·  Report

    Return AOL back to its original format. The Gold is horrible. The print is hard to read, as you move the cursor over the listing of mail, it does a sort of magnification which almost makes me want to puke, and the date for the e-mail is listed in large print for each entry. That is so stupid. I just left my emails and all I see is "yesterday," "yesterday," "yesterday" -- it's such a stupid waste of space. And when you first open your mail, all of the printing across the top of the page takes forever to read and the small print makes it so difficult to find whatever it is that you're looking for. This really is a horrible setup. Whoever came up with this new format should reconsider what he or she does for a living. It's bad enough that someone came up with this format thinking that it's better than the original, but even worse than that is that AOL approved it. OMG - is "crazy" the new norm???? AOL was fine the way it used to be. All you did was to make it a very unpleasant experience. It is not at all reader-friendly. Change it back to its original format. There's a lot of wisdom behind the saying, "If it ain't broke, don't fix it."

  • Anya Sher commented  ·   ·  Report

    Going back to Classic AOL email doesn't help. We should be able to move emails into folders with our MOUSE. And nothing else.

    Why fixing something that isn't broken?

  • NORMAN ROSENBERG commented  ·   ·  Report

    Also, it would be good to filter all messages from an entered domain (filter by domain name) not only particular users, as much junk mail comes from made up names that frequently change but are all from the same domain. Even legitimate businesses such as Ali express use a variety of of names.

  • NORMAN ROSENBERG commented  ·   ·  Report

    The filter delete icon should be visible and accessible no matter where in the list a user is looking.
    It should be possible to sort filters by name so a complete search of the list is not needed to find a particular fiter.
    A message that a filter name or filtered site is already in the filter ist would be helpful.

  • JEFFREY WILLIAMS commented  ·   ·  Report

    why have i suddenly lost my bookmarks from left hand side of my screen

  • William Holland commented  ·   ·  Report

    At least give us the option to change back. I never wanted the "new" mail.

  • TK16 commented  ·   ·  Report

    Every time you click on a webpage link in an e-mail to read a news article, for instance, the app closes! To read another e-mail you then have to open the app back up again, navigate back to your e-mail inbox, and scroll through all of your inbox e-mails until you find your previous spot you just left! Previously, when done reading a linked article, you simply pressed the "back" button and you were immediately returned to your last opened e-mail message in your inbox. PLEASE change it back!

  • SUSRACH HM commented  ·   ·  Report

    Stop making 'improvements' ; AOL mail gets worse every day! No other mail platform has so many complaints, so many bugs, so many disgusting Spam emails flooding us every day!

  • GINA GLADWELL commented  ·   ·  Report

    It is ridiculous that I can no longer simply use my mouse to move an email to a folder I PAY FOR on AOL. Instead this ridiculous "+ Split Screen" appears to the left and makes it IMPOSSIBLE. TURN THIS OFF

  • GINA GLADWELL commented  ·   ·  Report

    I CAN NO LONGER MOVE EMAILS TO FOLDERS BECAUSE OF "SPLIT SCREEN" TURN THE **** SPLIT SCREEN OFF!!!!!

  • LINDA BODEN commented  ·   ·  Report

    You switched to this awful format and I can't view my emails. Why is it with you tech people that your UpGrAdEs always, always, result in loss of function???

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