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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • BRIAN WILSON commented  ·   ·  Report

    Did not ask for this change, it sucks, go back to what it was, or at LEAST give us the option to use the terribly ****** new display or keep what we had. also, how do I turn off the super annoying, PTSD triggerig 2 factor authorization every time I log in? don't want it, need it and it causes harm to me. turn it off.

  • STANLEY HOOPER commented  ·   ·  Report

    I want to know why, when I am scrolling down a web page, it suddenly disappears. Happens when I'm composing mail, too. Takes me quite a while to find it if I can find it at all. It happens often enough that it is very frustrating. Am I hitting a key I shouldn't? Clicking on some mysterious link?

  • oldtexx commented  ·   ·  Report

    It's been over 2 months now and the new email is still awkward and has bugs in it. You had the best email program on the internet! Go back to it!

  • Raquel Howard commented  ·   ·  Report

    Not having a real choice in Fonts and Sizes is beyond annoying.
    Email text should be able to match signatures.
    Please bring back customizable text fonts/sizes.

  • Jackie Cones commented  ·   ·  Report

    WHY IN THE WORLD WOULD YOU ATTEMPT TO FIX SOETHING THAT ISN'T BROKEN!!!!!?????
    PLEASE PLEASE PLEASE GO BACK TO THE OLD AOL, OR AT LEAST GIVE US THE OPTION!!!!

  • Jackie Cones commented  ·   ·  Report

    GO BACK TO THE OLD AOL!!!
    I AM GOING TO BE FORCED TO LEAVE AOL AFTER 22 YEARS BE OF THIS!!! IT IS HORRIBLE!!!

  • Sheldon Jaffee commented  ·   ·  Report

    I need my categories re-established for each person on my contact list

  • Baabel Seventeen commented  ·   ·  Report

    Matthew Furman, I tried the link you found and provided. I cannot see it as it says my email address does not have permission to enter. The 14,000 comments are hidden.

  • Baabel Seventeen commented  ·   ·  Report

    You are correct, steelebourne
    The post with close to 14,000 comments about how bad this downgrade is, has mysteriously disappeared.
    AOL removed all the customizable features that made it so much better than those that came later: GMail.
    Of course, without Google's ad revenue from other sources, AOL has to splash disruptive ads all over the email interface.
    I don't know if AOL will be successful trying to imitate GMail. If someone wants GMail they will use GMail.
    It isn't just a matter of tweaking individual problems. The previous AOL filled a niche that a GMail with ads cannot serve.

  • Jean Freedberg commented  ·   ·  Report

    Hate how you HAVE KILLED AOL. CONGRATULATIONS. Bring back the old version that worked incredbily well, not this TOTAL MESS.

  • Mary C commented  ·   ·  Report

    New email is disgusting. How do I go back to old version - search on settings does not have a button to click to go back to old version!

  • Edward Keller commented  ·   ·  Report

    I have no new ideas. please return my old email format and stop the automatic switching!!

  • R Miles commented  ·   ·  Report

    On the right message layout after deleting an email it jumps automatically to the next email showing the preview and the system marks it as read automatically by removing the blue dot, member needs to remark the following email as unread each time she deletes a previous email.

    - The website takes time to load because of the advertisements are not loaded yet

  • FRANCIS ROHLFS commented  ·   ·  Report

    I agree entirely with all who hate the new format. In order to see an attachment to an e-mail I have to forward it to my gmail acct. (AOL 'help' was absolutely NO Help with this problem). My suggestion is to scrap your AOL acct. and start using gmail.

  • steelebourne commented  ·   ·  Report

    Hmmmmm.....I wonder what happened to that post which had almost 14,000 people saying how bad the new version is....so mysterious that it's no longer here.

    AOL, were you afraid of showing how many of your poor customers are losing loyalty?

  • steelebourne commented  ·   ·  Report

    The new AOL email version is so terrible. Everything worked perfectly and it was customizable. Now it's such a pain, kind of like going from the open Android to the locked iOS. Features are gone, and others hard to find. The original email was the only reason I've been paying their salary for decades. You need to make this downgrade OPTIONAL! Put a feature in a menu, or add a box to click, which brings back the GOOD version.

    MAKE THIS DOWNGRADE OPTIONAL!!!!

  • Rhj Sixty-four commented  ·   ·  Report

    The new AOL version is slower in every respect, more confusing, not as streamlined, has unnecessary features, for example - hints for e-mail addresses, even ones NOT in my contact list!!! Don't know where they came from. The old version worked faster, smoother with no problems.

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