For anyone else who might need this. Create a new gmail with something close to your AOL email if you can, just for memory's sake. And here's how you import your box. At least we can open emails in new windows in Gmail. Just be very careful of that enter key, because it does dumb things if you don't adjust your settings first.

https://www.wikihow.com/Switch-from-AOL-to-Gmail

(If we can't get AOL fixed, at least websites will finally take our email addresses again. There's also a Gmail setting to allow you to manage the AOL account from the Gmail side. It's in step 8 of the guide linked above, "Forwarding Future AOL Mail to Gmail after the import".

Best of luck to you all. It was great while it lasted.

So, just in case someone in product support reads this. Officially, I'm exporting all my AOL mails to a new Gmail account. Because now there's no reason to have an AOL mail. If this was some plan to shed users to tank the company, then by golly it's going to work.

I liked the way it was.

I want CLASSIC back !!!!!!!!

Please. Just go back to the older mail format. AOL was currently *unique* in the true ease of use that it offered. We get laughed at for having aol email addresses. Some websites won't even take them as *valid* emails, but we STILL have them. And that is for a reason. This update has ruined that reason for keeping an aol email because it's now objectively harder to manage than a gmail email. Please restore it to the older settings. Change your fonts, change your layout, but don't mess with the key way the mailbox operates, that is what I'm here for.

I can't even get my mail frequently now. How much does that stink? I want the classic back. I'd sign in now if I could. It's has been too long now that I've been asking for it back. What is going on? I would like a response!!

You can improve AOL mail by restoring the old version. I have hit the "Critical" button in the voting area as many times has my fingers allowed.
LISTEN UP!!! Your customers are trying to tell you something. Take the cotton out of your ears or blinders off your eyes. Your front-line phone reps can only direct us to this forum. Who is in charge? Are you on vacation? Do these message go in the trash!!!???
Finally, my idea is to listen to the people, "GO BACK TO THE OLD VERSION OF AOL MAIL".
This has been a plea for common sense over dull-wittedness and denseness.

this change continues to be a burden and waste my time relearning methods of email that i was very comfortable with. a complete exasperation.

the new mail does not work properly

I love the old AOL. I told everyone I liked it for the order, the logic, the ease of understanding. I didn't like GMAIL which was messy, confused, out of order. I say to YAHOO "WHY CHANGE SO SUCCESSFUL EMAIL? I ask you "Please, give at least the possibility to choice between the old AOL and the New AOL " THANK YOU

This New Version just isn't user friendly, you folks really made a mess of this new version. Please someone there realize that "if it ain't broke don't fix it" . Please be thoughtful of your customers go back to the old version.

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works. new format SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Yes put it back. When you try to hit enter key, it does not move you to the next line. New version does not work

Put it back to the way it was!! What is wrong with AOL? It's the only reason I've stayed with AOL for so long- a simple, less is more, intuitive Mail page. The new one- which exactly no one was asking for- in not intuitive, difficult to manage, and smacks of some software developer on the payroll trying to justify his paycheck by changing things for the sake of change. Doesn't work. Put it back! Even Coke had to swallow it's pride......

Dont be Gmail, it sucks, Classic is the best email in the business, bring it back

On the old one I could change the font whenever I wanted to - on this one I have absolutely no choice, unless I copy and paste from a document.
THIS NEW FORMAT ABSOLUTELY SUCKS!!!!!!!!!!!!!!!!!

On the old one I could change the font whenever I wanted to - on this one I have absolutely no choice, unless I copy and paste from a document.
THIS NEW FORMAT ABSOLUTELY SUCKS!!!!!!!!!!!!!!!!!

These Jerks got rid of the other 1st ranked heading about people being ****** about the change. There was over 10,000 coments. They are trying to make it look like the change is not a big deal. Call these idiots and Voice your opinion, let them know what you think of this piece of **** they call email.
800-827-6364

These Jerks got rid of the other 1st ranked heading about people being ****** about the change. There was over 10,000 coments. They are trying to make it look like the change is not a big deal. Call these idiots and Voice your opinion, let them know what you think of this piece of **** they call email.
800-827-6364

These Jerks got rid of the other 1st ranked heading about people being ****** about the change. There was over 10,000 coments. They are trying to make it look like the change is not a big deal. Call these idiots and Voice your opinion, let them know what you think of this piece of **** they call email.
800-827-6364