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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    I'm willing to pay for the old previous AOL Email. The version with separate windows for reading and composing...

  • Rita Friedman commented  ·   ·  Report

    PLEASE go back to the old email it was the BEST so just because it is new doesn't make it better. It is OLD and good would you throw out your OLD parents or just appreciate what they bring to your life.
    Thank you

  • Kathy Crasco commented  ·   ·  Report

    Ever since you changed to the new email format I can't get into my emails. How can I change it back?

  • Karen Blanc commented  ·   ·  Report

    WHY THE CHANGE?? THERE WAS NOTHING WRONG WITH THE OLD FORMAT ~ BRING IT BACK!!

  • RONALD BUONCRISTIANI commented  ·   ·  Report

    It has become dangerous to me. I am unable to get my medical information because
    your backdrop in not in the original format. I find this incoragiable.
    I ask again to please keep my original format. Ronald Buoncristiani. ronbuoncristiani@aol.com

  • Kenneth Buelt commented  ·   ·  Report

    You updated AOL Mail system is horse****. Who is the dumb **** that thought up this terrible idea? Keep the dark mode, but give us the option to go back to the e-mail system that we had on 4/1/2023. Your new e-mail system sucks!!!!!

  • Paul Southam commented  ·   ·  Report

    I cannot read my emails any more on the web, it has a problem reading the list and just says Retry which does not work!

  • BETTY GERENDASY commented  ·   ·  Report

    Betty Gerendasy agrees with Cindy Thatcher. I've had classic since 2005. Classic Mail might have benefited from some tweaking and upgrade but this new mail is more user unfriendly - changes were made that require 2 steps instead of 1, 3 instead of 2. Just accessing contacts becomes an issue...Two sets of contacts on the page - why? Two photos of me and my husband and dog in my Contact info. Why?How do you know that I want that?

  • Robert Slater commented  ·   ·  Report

    A lot of people got a lot of forks and knives and they gotta cut something. Bob Dylan
    New AOL to justify someone's paycheck.
    Get a life, AOL execs.

  • JO WEGEL commented  ·   ·  Report

    PLEASE give me back my old mail! I am 78 and this is so hard for me to understand. it would have been nice to be for warned. Also cant find any instructions! This stinks!

  • MICHAEL HOWARD commented  ·   ·  Report

    This new mail has no advantages and many drawbacks. This is not progress. GO BACK!

  • Gary Marek commented  ·   ·  Report

    classic email was great stop ******* things up

  • John Malfa commented  ·   ·  Report

    A couple of weeks ago I saw that you made an upgrade to AOL email.

    From my working with computers since teletypes were all the rage, in my opinion, the new and improved email is archaic and useless!

    For what you did to mail, That is as polite as this horrible upgrade deserves.

    To give you an example, You have destroyed SEARCH!

    We used to be able to type a single word and hunt that word in the column where New, Read, Deleted, and other categories Including all the folders were located, and we could do this by name, email address, or subject, and by Read and Unread.
    .
    Once found, all those emails could quickly be moved to the folders where they could be arrived and located if needed.

    NOT ANY MORE!

    What the **** were you thinking?

    PUT is back to the way it was.

    IT WORKED Then. It doesn't now!

  • JOHN MACCINI commented  ·   ·  Report

    You gotta be kidding! 276 complaints? Last time I checked it was close to 19,000.

    Product Support: Is this how you fix AOL? After 19K complaints, you cancel that thread?
    YOU SHOULD ALL BE FIRED!!! NEW AOL POS!!!

  • Susan Janes commented  ·   ·  Report

    No one wants the "new" AOL. We all want the old one back.

  • Stanley Walker commented  ·   ·  Report

    You people at AOL must be blind to not see the dislike of your "new" format. If we wanted this style of email we would have signed up for Yahoo mail. We did not and would like to go back to the way we want it.
    How many thousand of comments will it take for you to listen to us?

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