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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • JONATHAN LISTER commented  ·   ·  Report

    This comment is similar to the one I made on the suggestion that had almost 14,000 replies, but now appears to have disappeared (along with my comment).
    Why can't we have the option to return to classic AOL? It was there a few weeks ago (here in the UK), so why can't we have it now?
    Like others on here, I tried the new version several times whilst it was optional, but quickly returned to the classic version as it was far superior in all aspects.

  • LORENA FAHRINGER commented  ·   ·  Report

    I am not happy at all with how my account has recently changed. I do not like the way my aol mail is displayed. I want it back to the way it was 1 to 3 months ago. I am very unhappy with what you have done and am considering ending my 30+ year relationship with aol.

  • LORENA FAHRINGER commented  ·   ·  Report

    I am not happy at all with how my account has recently changed. I do not like the way my aol mail is displayed. I want it back to the way it was 1 to 3 months ago. I am very unhappy with what you have done and am considering ending my 30+ year relationship with aol.

  • Anjali Angel commented  ·   ·  Report

    My mail is now a nightmare. I want new mail and old mail separate. When I save as new I want it there, I don't want opened mail sitting month after month in my new mailbox. I want to be able to find my old mail when I need it.

  • DAVID STEWART commented  ·   ·  Report

    I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

  • DAVID STEWART commented  ·   ·  Report

    700 pages of negative feedback on the format changes. you tried and it FAILED!!!!. Now change it back!

  • Gail Grossmann commented  ·   ·  Report

    Please, please bring back the older version. At the very least, please give us the ability to edit emails (e.g., font size, text color, add bullets). The toolbar has disappeared and I have spent too much time already trying to figure out how to bring it back.

    Really bad redesign. You have made a lot of money from your users by selling ads. Please respect us.

  • MICHAEL GALLAGHER commented  ·   ·  Report

    I AGREE! It looks like administrators and/or executives just HAVE to change somthing these days. DO they have to rename somthing, change appearance (like this mail system), or buy another company, or whatever, to think they'll be taken seriously? IT'S COUNTERPRODUCTIVE!

  • ANTHONY ARCATI commented  ·   ·  Report

    its all the same..anything PR related if it isnt about perversions thatexist all over the place they dont care...why would they care...they are a bunch of uneducated people who do not understand what customer service is..till it affects them..lol..that is the new way...this site was messed up on purpose and they are laughing at us...but the old saying he who laughs last laughs best...they wouldnt know that..

  • Helen Leffler commented  ·   ·  Report

    the new site is a mess, it is terrible. I cvannot get used to this-

  • IGNACIO MARTINEZ commented  ·   ·  Report

    Last time I checked there were like 18,000 complaints. Not bad considering that only 1 in many bothers to comment! Now there is only 200. Is this something like the last presidential elections?

    I'm using Thunderbird to access my AOL email. This way I avoid the leftist news comments and even better, avoid your ads! I only get to AOL to complain, like now.
    I don't know what the bean counters thought when they rammed down our throats the same horrible email scheme Yahoo and Gmail use. Typical corporate blindness. I would have left AOL the second you did, but 'm glad I found Thunderbird!

  • sophie260483 commented  ·   ·  Report

    la nouvelle version fonctionne mal, je ne peux plus enregistrer de liste de contact !!!!!!

  • Gerry Johnson commented  ·   ·  Report

    IF ANYONE WANTS TO REALLY KNOW WHAT IS GOING ON W THIS FORUM, JUST CHECK THE "STATUS" BOX AT TOP OF PAGE 1. VIRTUALLY NOTHING HAS BEEN REVIEWED OR RESPONDED TO.

  • Gerry Johnson commented  ·   ·  Report

    WHAT THE HAIL HAPPENED TO THE 13,000+ SUGGESTIONS IN THIS THREAD??? NOW YOU ONLY HAVE 300+??? I CALL BULLSHEEYIT ON THAT!!!

  • No No commented  ·   ·  Report

    The new 'improved' version is most definitely *not* an improvement.

  • RICHARD A GOLDEN commented  ·   ·  Report

    I am horrified to find that my AOL is now displaying sexually explicit advertisements, and I can not get it to stop.

  • Patrice Dawson commented  ·   ·  Report

    Can't believe I am paying for this. Used to be worth it. I guess if they want us to learn something new, instead I can instead learn how to switch to a different user name in all my online accounts. That, and the user friendly former email version is why we stick with aol. Now half that reason is gone.

  • THOMAS TROUTMAN commented  ·   ·  Report

    I never had a problem editing a list of contacts - new version seems to invite you to edit but doesn't update or save changes...useless.

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