I totally agree with you. I know some people laugh when I give the my "AOL" email address...always get the comment "who uses that any more?" (apparently me)
I don't understand when something works.... leave it alone. I have over 1000 emails I need to clear out....where's the "search" area now to search on particular emails to delete the many at once? Really.... can someone direct me where to find it? It's not in it's usual spot and looking.... I can not find it! My other AOL email has over 5000 emails. I need to clean them out in groups but knowing what I'm deleting is what was intended. If this isn't here any more....I probably end up with a Yahoo account.

I don't know what AOL's end game is with your recent, "new and improved" software changes, but what ever it was your changes suck, to put it mildly. Also, while I am at it I swear you allow spam E-mails to flourish is just so you can sell your software to prevent them

What happened to the previous #1 thread with the nearly 14,000 comments describing how bad the "new & improved" AOL is?

THIS NEW SYSTEM JUST DOES NOT WORK - NO EMAILS FROM A LOT OF OUR CONTACTS-NO SPAM FOR OVER A MONTH- WHAT IS YAHOO DOING WITH THAT - HAVE CONTACT TALK TALK, WHO WE PAY AND THEY ARE NOT INTEREST AT ALL IN MY PROBELM, SO AM GOING TO LEAVE THEM ALL AND GO SOME WHERE ELSE.

What happened to the previous No 1 Thread ?

New - worth nothing I don't want stationery she's there all the time. Should I write to the office with flowers? What is this ? what's old is the best, give the old version back, give the new one to the children

Get old classic format.

I can't edit my groups plues I can't even find them to edit.

this is exactly it! don't fix what ain't broke! most of us stay with AOL Mail because we have been using it FOR YEARS!!! probably longer than the idiots who decided it "needed an upgrade" have been alive!!! FIX IT! it totally sucks now! it I wanted a **** email I would have switched to gmail liek the rest of the people did when AOL became obsolete. PLEASE FIX IT! I realize its a "free" service now but do you want to lose the loyal customers you still had?? FIX IT!!

I agree this formate is horrible.. if i wanted this type format i would have changed to yahoo or gmail years ago. .iv been a paid suscriber for 20+ years.. this new look is hard to read, hard to navigate and icons move daily.. today where the old email icon was is now pet news.. I get some younger persons said you need to change and update but know your clientele its older people.. your not going to get younger ones and the older ones are going to start switching due to these changes.. know your customers!

This email takes waaaay more time to operate. A step in the wrong direction for fast and efficient and easy email. It was always the easiest email to operate on a daily basis without a bunch of unneeded bells and whistles messing it up. Please let us have a choice of the email that worked best for us. We have had it work seamlessly for decades. If we wanted something complicated we would have switched years ago. Please allow is to use the old format, which was quick, simple and concise! Thank you.

I want my email function back!!!!! It's the ONLY function that I care about!

PS. Half the time I use the scrollbar to access my mail folders, it does not work.

The new AOL format is a throwback to the 1990's when everything was new. I have two accounts, one with AOL and one with gmail. I normally use the AOL account because it was very user friendly. Not anymore. There has to be a reason why AOL is trying to shed customers. Even the login process is now a painful experience.

ck I want the classic back! Makes me mad to have to take the time to edit my emails from several days ago!

New mail format is a major net negative; one issue is that mail on my Mac no longer syncs with mail on my iPad or iPhone.

I completely agree. I hate that I'm now scrolling to try and find the send button. Why on earth did you move it to the bottom??? If I wanted Gmail I would use GMAIL. I want my AOL back.

Me too

GO BACK TO CLASSIC EMAIL
I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.
I hate the new format! It doesn’t work. I can’t see what a message is about to know whether I want to delete it, or not.it takes longer to delete mail. When I’ve read a message, it still shows up in new mail. The format simply doesn’t’t work properly.
And now, I can’t seem to access my mail at all. I keep getting a message that there is no internet connection. Since ever other page I access works, it must be a problem on your end.

This isn't the first time AOL has re-hauled its programs. As a user since 1997, I remember the multiple *upgrades* throughout the years. Yes, we hate them. Yes, this new change sucks. I hate it too. It unnecessarily complicates the userface. But, you guys, we have to stop with these hundreds of complaints of "bring back the old, classic version". That version is gone forever. Customer service has confirmed this. The only constructive thing we can do now, if we choose to stay with AOL through yet another burdensome change, is to pick the specific things we'd like to have (back). They probably won't listen to us. This is a done deal, and they simply don't care. But maybe they will if there are enough complaints about specific issues.