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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Kimberly Lugo commented  ·   ·  Report

    1. Yes. AOL is not listening to its customer base either before the new version or after.
    2. Who the $%^@ created this version?
    3. The way AOL has handled the negative feedback is nothing short of bullying and gaslighting. If they think the users are going to believe that an inferior product is superior, it is plain old gaslighting. We are all old enough to know when we are being played.
    4. What do we not know? Companies do not make enormous changes without an enormous reason? Why did they create a gmail product with a 6 point font that only twnety-somethings can read?
    5. Two years ago, bullying customers into changes you wanted to make was a thing. Now, customers are forced to make very diliberate choices with their money and what companies they support. Read the room, AOL.

  • ALEJANDRA KOSTUCH commented  ·   ·  Report

    Please show me how to go back. This new format caused me 2 serious problems last week

  • Natalie Sievers commented  ·   ·  Report

    I am not happy with the change - take this old lady back to classic.
    Natalie Sievers

  • wolfgang dobberstein commented  ·   ·  Report

    Bitte sofort wieder Urzustand. Durch Ihre nicht angekündigte Änderung sind mir jetzt 4 Ordner verschwunden !!!

  • Paul Schmidt commented  ·   ·  Report

    Stop changing things that are fine, just to change them.

  • Sue Simonich commented  ·   ·  Report

    Give us the option to use classic email. This new version doesn't work properly. The tool bar disappears and everything is messed up, or hard to navigate. I have been with AOL since its inception and resisted quitting it when others suggested it.

  • Therese DeSanto commented  ·   ·  Report

    please give us option to go back to old format. I have been an original user since existence. I feel our opinion doesn't matter. Can AOL respond!!!!!!!

  • Therese DeSanto commented  ·   ·  Report

    I don't understand why AOL doesn't listen and give us option to go back to old format. It feels like you don't care.

  • Rosa Broussard commented  ·   ·  Report

    I need to go back to classic. I literally hate the new version. please don't ever bring me back here again.

  • GEOFF RUSSELL commented  ·   ·  Report

    GO BACK TO CLASSIC!!! HATE this new version - why do people like you feel its necessary to change what people like, use and understand and are content with? Madness and unfortunately becoming more widespread.

  • DIANE BROWN commented  ·   ·  Report

    AOL has been my personal email from the time I obtained my first computer in 1998. I've given feedback repeatedly that the new look is 'confusing' and strains my eyes - I'm 80YR and have had two eye surgeries. Give me the option for Classic AOL NLT June 3rd or I will find another LESS-EXPENSIVE service.

  • sabu425 commented  ·   ·  Report

    Agree with everyone who hates the 'new' email format. Worse, I have it now and the way to fix it by reverting back to the 'classic' email appears to be gone. AOL, please put back the option to revert to the classic email or make it more visible if it actually is still there, somewhere.

  • JOHN SLAYTON commented  ·   ·  Report

    Hate the new email changes quit messing with what we know. I will change e mail servers because the new format is messing up my account setup

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