Only feature I like is you can search within the folders you create. The ads are awful and not relevant and STOP trying to be outlook. This is why I dont use Outlook it sucks. Old format please and thank you.

WHEN ARE YOU GOING TO GO BACK TO OLD FORM, THIS IS BAD

The basic AOL is really bad. This is so much worse. 2 words; EPIC FAIL. Go back to the old format.

AOL mail is now frustrating, annoying and downright unfriendly. It does not function better with the "Upgrade". Perhaps AOL software writers should try using other email services to understand how email should work.

AOL is now being run by the idots of a failed educational system and after you add the social media cr@p they are probably not even working a regular week..forget customer service they eliminated that dept...there has been easily over 20,000 responses...i got a copy and pasted letter a few weeks earlier which was just a repeated statement...so we kinda know now that they dont care anymore...so with no one to complain to we are all whistling dixie...

I hate the new layout, much prefer the old one. I detest the way the email (when operating on my laptop, not my phone) just opens the next email in line whether I want it to (or even notice it happening) or not. At first it was just annoying, but when I lost track of an important email, I wanted to smash the screen. More automation is not an improvement. Don't assume your helping me by taking control out of my hands.

As any idiot, except AOL Mail, knows, the name of an email can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.

As any idiot, except AOL Mail, knows, the name of an email can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.

As any idiot, except AOL Mail, knows, the name of an email can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.

As any idiot, except AOL Mail, knows, the name of an email can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.

AOL is ENCOURAGING FRAUD by not allowing the ability for us to view the EMAIL ADDRESS in the inbox.

As any idiot, except AOL Mail, knows, the name of an email can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.

Need to get back to classic AOL before I switch.

The previous thread has @ 14,000 comments and this has now vanished (The comment from NancyAnn highlights this very clearly). These comments and the current one highlights the difficulties (not glitches) that users are experiencing. These are genuine concerns and not moans for the sake of moaning. A number of users have stated they are migrating to alternative platforms. Yet Product Support have ignored this, there has been no change to the e-mail system. By admitting that they have goofed and re-instate the old system is not a sign of weakness, it is a sign of maturity to admit a mistake.

Please go back to Classic AOL. I can't move a draft e-mail to another folder in the new AOL.
In the old e-mail, I could move a draft to a properly categorized folder for reference purposes.

I want classic back and hope I have found. Hate the new

Terrible change. Go back to the original or at least offer the option to do so.

What happened to the 14,000 negative comments that were on here before??? Trying to make it look like just few people are unhappy?? So you are into censorship now??

This comment is similar to the one I made on the suggestion that had almost 14,000 replies, but now appears to have disappeared (along with my comment).
Why can't we have the option to return to classic AOL? It was there a few weeks ago (here in the UK), so why can't we have it now?
Like others on here, I tried the new version several times whilst it was optional, but quickly returned to the classic version as it was far superior in all aspects.

I am not happy at all with how my account has recently changed. I do not like the way my aol mail is displayed. I want it back to the way it was 1 to 3 months ago. I am very unhappy with what you have done and am considering ending my 30+ year relationship with aol.

I am not happy at all with how my account has recently changed. I do not like the way my aol mail is displayed. I want it back to the way it was 1 to 3 months ago. I am very unhappy with what you have done and am considering ending my 30+ year relationship with aol.