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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • [Deleted User] commented  ·   ·  Report

    I have ignored prompts to change to the new format, but months later you changed it anyway. Let's go back please. And, it appears, to change back I have to sign in, which I already was to get to this point. But signing in again requires giving consent to User Voice,(whatever that is) to access my profile. So, why did I have to accept User Voice to change back?

  • Philip Jones commented  ·   ·  Report

    Nothing to add to the comments made by other frustrated users.
    If programmers have the time to make changes that frustrate customers, there are too many employed.

  • WHITNEY SITTIG commented  ·   ·  Report

    Agree. This new format looks so messy and distracting! Between the blue dots and stars, ugh-too much to look at! I want the old format back!

  • Connie BETTS commented  ·   ·  Report

    i want classic email back!!! I have had it for a very long time and I love it. Don't make changes that haven't been requested...................

  • SCOTT KINGSLAND commented  ·   ·  Report

    You need to add a search box and where is my in-box. I sent a spam note to my in-box ,but can't find it so I see note again. How about some answers to these folks that have comments.

  • VICTOR ZITER commented  ·   ·  Report

    Location site neve remains the same, must edit edit edit.

  • LISA MOSS commented  ·   ·  Report

    Hate this new format/fonts/themes! I want new email pop up window back, don't care about photo search! I haven't had a YAHOO email in years, so why is ALO going to that format! ALSO, it does not sink up with the AOL APP. So I have to double read/move/delete all my emails, such a waste of time! PLEASE GO BACK!!!

  • SANDRA ADAIR commented  ·   ·  Report

    I also liked the old classic email and have had it since the 1990's. It's comfortable and it worked well. We at least should have a choice.

  • SANDRA ADAIR commented  ·   ·  Report

    I liked the old style mail; I too have had it since the 1990's. It's comfortable and it worked well.

  • CHARLES DRENNING commented  ·   ·  Report

    The new format is not an improvement. Something as simple as replying to an email is not obvious. How is deleting/hiding the "SEND" button an improvement? I am probably just going to switch over to my Gmail account and give up my AOL account.

  • Rayswork Mail commented  ·   ·  Report

    How do I change back to the old style this looks like Gmail now

  • D Smith commented  ·   ·  Report

    I do not need a news feed, color photos and borders, and suggestions on ways to have fun. Why, oh why did you gamify a functional email service? I manage five email accounts, and I can assure you if I have to get rid of one, it's going to be this one. I do not need cute or colorful. Change it back.

  • Mark Renier commented  ·   ·  Report

    This new format is terrible. Please, Please, Please, put the old one back.

  • Janet Bunting commented  ·   ·  Report

    I would like my classic Email that I have had since I joined AOL. Why change it?! I do not like the layout at all. Why not give us the option to change if we want to. Even reverting back to what you claim to be classic email doesn't look the same.

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