Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • CYNTHIA MCCLUSKEY commented  ·   ·  Report

    I cannot stand the new e-mail system on AOL. It is too hard to keep track of everything. Was much easier before. I hate this new way.

  • Joseph Silvers commented  ·   ·  Report

    I am feed up with this "New" AOL.I can not figure out how to add a new contact to my contact list. I used to be able to go to my contacts, add or delete, or what ever I needed to do; Not any more. I have just spent half an hour trying to add a name to my contact list, my list is still not updated. I never had trouble with the "Old" AOL. Why did it have to change, and not for the better? I hope there is something that can be done. Beam me back in time .

  • MICHAEL LYMAN commented  ·   ·  Report

    I'm old, don't care for most changes, keep me in classic, thanks for listening.

  • LYNNE WILEY commented  ·   ·  Report

    I'm not sure what is happening but the app is responding to my cursor only intermittently. This means I cannot read selected emails, compose emails, manage emails, etc. For some of my correspondence I prefer using aol.com rather than gmail. I have tried restarting the app, etc to no avail. Thank you for your consideration & response.

  • ROBERT DESTEFANO commented  ·   ·  Report

    New format stinks. I don't need mamma's help sorting email. I don't like being forced to use what I don't like. Goodbye.

  • Nancy TROMBETTA commented  ·   ·  Report

    just want my classic e-mail. Enough with all this added nonsense.

  • JAMIE Z commented  ·   ·  Report

    I have lost 100 messages from my New Mail at a time, this has happened twice! The Search function does not always pull up all of the messages that it should, and sometimes leaves out items that are in the Sent folder and Recently Deleted folder. The inconsistencies in the Search funtion are puzzling. The other thing that bothers me is that we don't see feedback from AOL on what could be causing the issue and if it is resolved.

  • DEBORAH MCBRIDE commented  ·   ·  Report

    When I send an email now it begins with Mr followed by my email. Friends are sending it to spam, blocking my email or deleting it. Looks like a foul message. Terrible experience!

  • Serge Renaud commented  ·   ·  Report

    I used the paging in Classic Email to bulk review and delete emails from mailing lists (I sort by sender or subject). The paging allowed me to select all emails on a page listing (50 emails?) which were all from the same sender.

    With new email, I have to INDIVIDUALLY delete each email, argh!

  • sillyrhino commented  ·   ·  Report

    Please listen to your loyal users and return us to the format we had -- correct me if I am wrong about the time of this, my friends! -- one year ago.

  • walterdownes commented  ·   ·  Report

    Trying to reply to an important email and can't get it written as email slows to a standstill as the adverts take control. Ridiculous. Had AOL for over 20 years and this is the worst it has been.

1 2 3 4 6 8 … 65 66

AOL Mail Norrin

Categories

Feedback and Knowledge Base

(thinking…)