"looks like spam" function blocks basic emails
Your "cannot send email because it looks like spam" function sucks. It has blocked an email where I am sending links to my wife, and another where I was trying to send a house pic to a contractor. Also, once flagged, the function suggests editing the email, but no amount of tailoring it will allow it to be sent. Remove this function!
Benjamin Kringer
shared this idea
Hi. In order to protect all users, we temporarily block sending on accounts that are flagged with spam-like or suspicious sending habits. If you're seeing "suspicious activity detected" or "account temporarily blocked from sending messages", you'll still have access to your mail and receive messages while you wait for the hold to expire, which can take up to 48 hours.
How to avoid this:
- Send your email as plain text if it contains hyperlinks.
- Don't send a large number of emails over a short period of time.
- Remove and re-add the account from any non-AOL Mail apps that may be accessing it.
Possible reasons your account is blocked for suspicious sending habits:
Sending a lot of emails in a short time.
Sending duplicate info in your email repeatedly.
Sending 1 or more emails to a large number of recipients.
Having a message stuck in the Outbox of the AOL Mail app.
Your account might have been compromised by a hacker adding a suspicious or invalid sending name. In which case, please secure your account: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Ron Cohen
commented
Add a way to prevent emails from getting caught in Spam filter. Same senders get caught even though I repeatedly click "not spam"