Please, I want to be able to open several mail at once. When I write email to ex. my students parents. The main message is the same but details need to be adapted for each family and such. I the past I use to be able to do so. Similarly while answering to colleagues, and some themes or coordination have to change you have to start from the draft box and you can not see what you,ve wrote from and other mail or can not adjust before sending your mails.

WHY MAKE IT MORE DIFFICULT TO MANAGE EMAIL?

I WANT MY EMAIL / COMPOSE TO OPEN IN A NEW WINDOW SO I CAN REFER TO OTHER EMAILS WHILE I WRITE A NEW ONE. IS THIS NOT OBVIOUS?

Your new format stinks and your old "basic" is not the old format. At least add the feature to open each email in a new window

I think it's time for AOL to publish a plan. It's been a few months. Users have had a chance to get used to the new email format. Judging by the posts, most find it horrific. It IS riddled with bugs. Somehow, they managed to get rid of lists. They managed to eliminate the ability to open emails in various windows for easy cut/paste. The managed to clog up the user interface with nonsense.

So what's the plan? I get that you're not going to allow a reversion to the previous version. I imagine you can't or you would. Are you going to start working on bugs? Are you going to try to reimplement features that are absolutely required in any 2023 email system (like multiple windows)? I'd really like to know so I can figure out if I need to transition away from this morass or just be patient and maybe you'll fix it. Could you just publish a plan. Thank you.

AOL Mail needs to revert opening e-mails in their own windows.

We need the ability to open an old e-mail (possible more than one) and compose new e-mail simultaneously. Not with the old e-mails hidden in tabs, but open in their own individual windows. The tab method hides either the old or new e-mail. The current set is painful.

It is ridiculous that 2 emails cannot be opened or viewed at the same time anymore! This is a basic, necessary function for many. It makes no sense to remove this capability

You must revise so that more than one email can be opened and viewed at once. This is the most basic thing that so many users need, why would this not be possible with the new version?!

These Jerks got rid of the other 1st ranked heading about people being ****** about the change. There was over 10,000 coments. They are trying to make it look like the change is not a big deal. Call these idiots and Voice your opinion, let them know what you think of this piece of **** they call email.
800-827-6364

I want to go back to the old mail and include the "new tab" feature mail back. The new tab feature is critical.

As any idiot, except AOL Mail, knows, the name of an email can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.

This is a very simple thing (like in Gmail) to make the mail user friendly but AOL is not allowing it...

How to switch from AOL to Gmail: https://www.wikihow.com/Switch-from-AOL-to-Gmail

OLD SCREEN PLEASE

Check what you are doing better. I am getting email in my new mail box that was sent to me 3 years ago. Get rid of this stupid email and go back to the classic. It has worked for almost 30 years. Why change something good to something that is not.

If the only thing that had changed was the appearance of the new mail, I could learn to live with it.

But we lost basic abilities with the changeover.

Please give us back the ability to reposition columns and sort by any of them.

Also, please restore the ability to select and/or move more than 100 emails to a different folder at once.

I tried to add my AOL account to multiple third party email apps (Windows Mail, Outlook, and Gmail) to see if I could gain back those lost abilities via a third party app. NOT ONE WILL CONNECT TO AOL. There must be something different in the way the new mail connects, because no third party app or website seems able to access my AOL mail.

I am not sure what issues the new email has fixed. But it certainly has BROKEN a bunch of features that mean a lot. Please unbreak these things and make AOL mail usable again.

Take this back NOW! We need the search mode. Whose big idea was this? Obviously no one who wants to stay with AOL

Why do you need an idea? Go back to the classic, which the majority obviously want.

Why do you need an idea? Go back to the classic, which the majority obviously want.

I have seen a lot of ridiculous upgrades from many tech companies with weak development teams over the last 25 years as a practicing pediatrician. THIS UPGRADE IS WITHOUT QUESTION THE ABSOLUTE WORST I HAVE EVER SEEN.

Even though I have given a lot of thought about changing to G-Mail, I have hung on thinking that one day your company would enter the 21st century and make the kind of changes that would cause the younger generations to flock to AOL. Suffice it to say, I will be planning to make the move over the summer UNLESS YOU IMMEDIATELY REVERT BACK TO THE OLD VERSION and HIRE A NEW DEVELOPMENT TEAM WITH COMMON SENSE AND CREATIVE IDEAS.

If I worked at AOL, I would be truly embarassed for the following reasons:
* The change completely messed up my Contact List by adding meaningless foreign emails. It has taken over 2.5 hours to get halfway through fixing my contact information.
*Deletion of spell check functionality.
* The elimination of the functionality to choose font type and font size and change to a useless format has to be one of the stupidest ideas that I have seen in the 40 plus years of using computers and email.
* There are a lot of problems with the functionality and it is clear that your development team made many errors that need to be corrected. Frankly, I do not have the time to list the 13 problems that have come up over the last week.
* Even your tech support people are having trouble understanding the new format.
I am furious that AOL senior management team have done this without adequate feedback from a wide demographic of users BEFORE releasing a flawed update that have caused professionals like me to spend over 5 hours of my time on Memorial Day Weekend.

I am a national consultant in healthcare who has worked on a wide variety of health information projects over the last 25 years. I see AOL as having an opportunity to re-brand itself in the market place. As such, I would appreciate a phone call from a senior V.P. to discuss how AOL can use this opportunity to recover from this self induced calamity.

I would appreciate a phone call from AOL before the 15th of June. My phone number is (858) 349-1830.

Should I not receive a call back by that time, I regret to inform you that if I do not receive a phone call, I will be working on shifting my email to GOOGLE and writing a lengthy article for publication in the Wall Street Junior.

Stephen H. Carson M.D.
Associate Clinical Professor
UCSD School of Medicine
Department of Pediatrics.

TAKE ME BACK TO THE OLD SCREEN!!!!!!