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UNUSUAL ACTIVITY AT SIGN IN NEED VERIFICATION

Stop the DAILY WE HAVE NOTICED UNUSUAL ACTIVITY VERIFICATION! I get this daily!! So sick of it. There's no UNUSUAL activity! It's me, it's always me.....my internet just changes where I get my signal on daily basis!

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CHRISTINE RATCLIFF shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your AOL app, recovery phone number, or recovery email address for any of the following reasons:

AOL notices suspicious account activity.

You're using an unfamiliar browser or device.

You're traveling away from your usual location.

You sign in while using a VPN or a proxy server.

You've logged in with a private or incognito window.

There are many attempts to sign in with incorrect passwords.

The "First time signing in from this device" message appears.

You've cleared your browser history or data cache including cookies.

We are sorry for the inconvenience this is causing you! If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

Thank you, 

AOL team

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  • robert kobetitsch commented  ·   ·  Report

    two step verification is NOT enabled !!! still being forced to use it on AOL + Yahoo accounts - IT is NOT NEEDED OR WANTED FOR MOST USERS _ ONGOING PROBLEM FOR MONTHS !!!

  • PHILLIP PEABODY commented  ·   ·  Report

    ENOUGH WITH THE INVOLUNTARY 2 STEP LOG IN PROCESS. i DIDN'T ASK FOR IT, I DON'T WANT IT ..... SO WHY THE **** ARE YOU STILL PESTERING ME WITH IT?

  • PHILLIP PEABODY commented  ·   ·  Report

    Dump the involuntary 2 step logins. a major league pain in the a**

  • PHILLIP PEABODY commented  ·   ·  Report

    HEY, IS ANYBODY THERE OR IS THIS A DIRECT ROUTE TO THE TRASN BIN? I DON'T WANT TWO STEP LOGINS. I DIDN'T ASK FOR TWO STEP LOGINS. PLEASE STOP PESTERING ME WITH TWO STEP LOGINS. HAVE BEEN WITH AOL SINCE THE 90S AND AM FED UP. CEASE AND DESIST!

  • PHILLIP PEABODY commented  ·   ·  Report

    Enough with the two verification log in! I didn't sign up for it I don't want it, yet you continue to pester me with it. Am disabled and can not bounce around retrieving devices to prove I am me. Please cease and desist this unending inconvenience.

  • Chance Master commented  ·   ·  Report

    If 2-step verification is going to be a requirement, then add code to eliminate deadlocks between AOL/Netscape account and Yahoo account.
    If each is sending a verification code to the other one in order for user to sign in, how the heck can user get the code?

  • Alisa Wright commented  ·   ·  Report

    this nuts to have to have you text me I every time I sign in????? why why are you making me do this???

  • Alisa Wright commented  ·   ·  Report

    stop asking me to have you text me e very time I sign in!

  • Ma Castle commented  ·   ·  Report

    takes too long to have to reverify my login information EACH AND EVERY SINGLE TIME I LOG ON

  • Carol Sanfilippo commented  ·   ·  Report

    I HAVE HAD PROBLEMS SIGNING IN EVERY MORNING AND HAVE TO KEEP DOING IT OVER AND OVER THEY KEEP ASKING ME TO GO FOR HELP AND THEN SIGNING IN TO NEW SIGN IN FROM RECOVERY I CANNOT USE RECOVERY BECAUSE THE ONLY PHONE NUMBER I HAVE IS A LAND LINE AND YOU CANNOT SIGN IN OR USE LAND LINES TO SIGN IN I HAVE TO GO TO MY BROWSER AND ASK TO LOG IN WHEN GOING TO BROWSER AND ASK TO SIGN IN I GO RIGHT IN

  • robert burleski commented  ·   ·  Report

    should be able to sign in with no issue's or come up with a better solution, constant harassment just from clicking a button is very disturbing, IF LIKE many people if you have problems with other nationalities, veterans, cripples > GET HELP

  • Patrzalek Zenon commented  ·   ·  Report

    Verifizierung bei jeder ANMELDUNG ist unnötig und nervig. Können Sie endlich damit aufhören.
    Ich tippe jedes Mal auf verifiziert bleiben und trotzdem wiederholt sich das Verfahren immer wieder

  • DAVID STEWART commented  ·   ·  Report

    Stupid Does!!!! I have had the same aol email for over 25 years. You opt to use my year old gmail account to verify my aol.. DUH!!!

  • p do commented  ·   ·  Report

    I do not remember my password to my account, nor do I have the phone number anymore that AOL is requiring for verification in order to access my account. I am given NO other option, not even an option saying "if you don't have this phone number, click here." You at least should be given that option, and then input your new phone number to get a text to. Another option would be to send something to your email address that would then let you change your password. None of that! It still goes back to phone verification with a phone number I no longer have.

    This is absolutely RIDICULOUS. Now my account is forever frozen, and it could have been hacked into for all we know. I think AOL needs to get sued for this if they don't have any other solution. I consulted with an attorney, and a lawsuit indeed could be filed. I expect a solution IMMEDIATELY. You really don't want this to escalate any further.
    How come you people have ZERO common sense?

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