Lost Contact List
I have been and aol member for years. When they changed to the new format I started to miss things, mainly contacts. I'm a teacher and own a small business. It is imparative that I construct lists of names for various things that I do. They have lost many of my contacts and even though the gentleman did his best, the suggestion was to find the letter I sent everyone FROM THE LIST. and make a NEW contact list. What a novel idea. :( How is it the an organization a large as AOL doesn't hold themselves responsible for this? I will be using another provider and it will take me days to gather all of my messages, folders, emails etc. I so didn't need this. Get out while you can!!!!!!!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team