Stop sending some incoming emails directly to Archive, skipping Inbox
Currently, some of my incoming emails are skipping the Inbox and going directly to Archive, causing me to miss them. I have no filters setup, so that is not the issue. I've tried adding the senders as contacts, and manually restoring the emails to Inbox, but new emails from those contacts continue to go straight to Archive.
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Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team