Fix the same e-mail from repeately being moved to spam when it is repeately marked as not spam
Receive one e-mail from a specific address. Saw where it ended up in my spam folder. Marked it as NOT SPAM. The next time I logged in it was AGAIN in the spam folder. I marked it AGAIN as NOT SPAM. Again it displayed in my spam folder now 3 times. I had over a 30 minuted conversation w a customer technician and all I received as a cause was a "check this" and a "check that" recommendation; even when the technician began a chat with a more senior technician. Bottom Line: 30 minutes out of my life and no real assistance in investigating the issue solving it from the paid AOL support.
RUSSELL LATIMER
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.