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Font size problem.

I cannot change the font size back to where it has always been, 12 pt. We set it for 14 pt but it keeps reverting back to 10 pt.
I cleared cache and cookies and it doesn't work.

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nancy schweitzer shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  AdminProduct Support (Admin, AOL) responded  · 

Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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  • Brian Phillips commented  ·   ·  Report

    I liked the option to choose the font size so do what you can to get this option back

  • EARL COX commented  ·   ·  Report

    Can't change font size while writing email. Highlighting text and then clicking the FONT button opens a box for choice but does not really work. Sometimes shows different font size in the middle of writing - all by itself. Setting default font and size also does not work correctly. Email can show font size 12 but received email has font 10. Really needs fixing!

  • CLARE HOENI commented  ·   ·  Report

    I wear glasses and even with them the print size is horrendously small. I think it is probably a 6 or 8 font.

  • CLARE HOENI commented  ·   ·  Report

    Increase font size. The "enlarge" button does just about nothing for people with glasses. The print is way too small!

  • PAUL KING commented  ·   ·  Report

    My default email font size was 14 point. Now it's 10 point. I reset it, but it's still stuck at 10 point. Argh!

  • Martin Kohn commented  ·   ·  Report

    Why is there no more leading (space between lines) when I write an email?

  • Jeanie McLean commented  ·   ·  Report

    Spacing for font size 8 shows NO spacing between lines. I'm unable to reproduce it here to show you. Please attempt to replicate and FIX THIS!

    18 pt.

  • SHERRY KAIMAN commented  ·   ·  Report

    **Issue : when composing an email the font is too large and the spacing is too tiny
    **sent an email that the spacing and print was correct
    Font style is Modern : Font Size is 18pt
    **reply to an email some of the letters are hitting with each other
    **Reso : compose an email - set the font size and style to preferred one but it's not set as deault - needs to do it manually - submit a feedback as per senior tech

  • RG MASTROBERTE commented  ·   ·  Report

    I woke up yesterday and my e-mail default settings were not working. For example, default set to 18pt font, but when I went to Compose it was 10pt. I contacted technical and the rep was great, but after about 20 minutes referred it to the software engineering dept. Still have the issue.

  • WILLIAM SHEPARD commented  ·   ·  Report

    I'm having a problem increasing the size of email print. Although I have increase size on selected, I still get very small print size!!

  • Karl Priest commented  ·   ·  Report

    1. How do I set the font style and size to stay the same for in and out emails?
    2. How do I test hot links?

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