New email format has issues
Using my desktop computer, when I delete an email, at least one and sometimes more of the emails below the one I intend to delete gets deleted and they are gone. Can’t be retrieved. Never had issues like this with the old email format. Your tech people can’t figure it out. I’m not a computer expert but it’s clearly a software issue.
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DENNIS MARTIN
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.