Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!

One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this! What about a safe sender list?

411th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

BARRY SOBEL shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Gathering Feedback  ·  AdminAOL Mail Product Support (Admin, AOL) responded  · 

Once you mark a message as "Not Spam", our filters will no longer place messages from that sender in your Spam folder.  Is it possible you are using a 3rd party app?


https://help.aol.com/articles/manage-spam-in-aol-mail#:~:text=Since%20third%20party%20clients%20are%20outside%20of%20our%20control%2C%20we%20recommend%20disabling%20any%20spam%20filters%20they%20offer%20and%20avoid%20managing%20spam%20with%20them.

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment

AOL Mail Norrin

Categories

Feedback and Knowledge Base

(thinking…)