My AOL app is not working on my iphone. It says “Unable to add account. Check your internet connection.” My internet is working on the phone
The Aol app is not working on my iphone. It says “ Unable to add account. Check your internet connection.” The internet is working fine on my phone. I can check my email on Safari. I reinstalled the app but it is still not working. I worked with AOL Support but we failed to fix it.
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There is an authentication error on your senders end, we recommend authenticating using DKIM. We have this article from Microsoft; https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/email-authentication-dkim-configure?view=o365-worldwide or you can contact them (Microsoft) directly for assistance.