New mail not arriving even though sender is in contact list.
I am not receiving emails from three senders, all of whom are accurately posted in my contact list. In the past, I did receive emails from them but suddenly the emails stopped arriving. Not in spam, not in trash. Nowhere to be found. Very troubling. Also, some new mail ends up in spam even though senders are acccurately listed in contact list. I always check spam and click on "not spam". And sometimes mail already in new mail will suddenly disappear and show up in spam. A real mess.
Hi there,
I'm sorry to hear you're unable to receive specific emails and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team