This new format is awful, at least give us the option to go back to the old one, why do these people think they have to fiddle with a perfectly good format, oh yeh, I need to prove my worth, great, then go back to the old format and prove your worth by conceeding you were wrong to fiddle with it in the first place, give me strength...

I agree

GO BACK TO THE OLD FORMAT!

When I went to check my E_MAILS early Wed. 5/24/23 the new format came on. I opened my inbox and when I tried to either open or delete messages a box appeared to leave site a page came on with a decryptfailed page or ads came on. I tried all day Wed. and till noon on Thurs. I then called tech support and tried to fix the problem for 1 and a half hours. After not being able to rectify the problem it was suggested to me to send my feedback. Hopefully you can fix the problem or go back to the previous format.

100% agree especially with Gyna, AOL worked for me and had good features, this new aol sucks, and when you click go back to basic mail IT IS NOT CLASSIC AOL. It shows all inbox not new mail unless I choose to sort it, well all the new choices dont make it very quick and easy to check my email now do they???? I want classic back, not basic, not this new ****!

GIVE PEOPLE THE OPPORTUNITY TO CHOOSE BETWEEN OLD AND NEW VERSION!!! I LIKE OLD VERSION BETTER!!!

Get rid of this piece of **** now! Bring back the classic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

agree with Robert 100%. I give my email to clients and they laugh at me.. "wow, haven't heard an AOL address in ages, why are you still using them?" My answer to them is because I am happy with how my account functions.... I'm not happy any longer, probably will go through the night mare of changing email accounts, couldn't be any worse than staying here:(

I hate the new format. It is very difficult to read. Please bring back the classic format.

Why are you not listening? We want the old format back!! Do we all need to drop AOL and go elsewhere because you refuse to listen?

I think you'll find it does - at the bottom under abc spelling

Hate the new format. Want to revert back to the past version. How can I accomplish this?

My idea is the idea of every single AOL user. Revert to the old AOL. Period. Stop. End of idea. There is nothing else. We won't get over it. WE WON'T GET USED TO IT. NOPE. Change it back or lose AOL Forever. Hold my beer. Are you following me? Times are tough and we are not taking it any more. Don't force **** on us. We are not going to pretend we like it any more.

Go back asap please or you will lose many !! It is horrible !!

HATE THIS NEW EMAIL DID NOT ASK OR GIVE PERMISSION
PLEASE REMOVE ITY

I have AOL since 2002 it works fine normally! Why change, if not to justify the work of a few dummies. This version puts everyone in misery. The interface is "flashy" without any visibility. Stop wanting to change just to change without need!!
So if this continues, I will replace my mailbox!! By a much more sober !!

Nouvelle version totalement nulle ! Remettez l'ancienne version en place et surtout laissez nous le choix !!!

AOL, you've disappointed your innumerable, decades upon decades worth of LOYAL users & customers. This "FORCED" change you did to us, which while you may think it more modern is actually a "LOSS" of functions, a LOSS of abilities, FORCED preferences on your users & customers rather than their/our preferences, it looks terrible, not everyone wants email with colors and a great deal of things everywhere that they don't want, need or have use for, which is one of the MANY things that made AOL the best Email Service Provider through all these many decades - we wanted something clean, easy on the eyes, no extra bells and whistles, JUST EMAIL that we had control of, that was clean, crisp and did what we wanted it to.

You have FORCED my inbox into groups by days and given NO option to stop grouping, even though the ONLY "group type" option there is to to group conversations, which I'm having none of, nor will I EVER. I CANNOT read my email this way (that's literal). It's a huge distraction, frustration (and that list goes on and on) to me. I literally cannot read my email because I cannot look at that view comfortably.

You REMOVED the flags! Simple flags, within your new mail or any other folder, unlike these ridiculous stars that then move them to a separate folder of "starred?" Ridiculous. I don't need a folder of starred email, I need ONE inbox, with flag options to remind me that it's an important item to re-read or respond and/or follow-up on.

You REMOVED that attachment icon, which I used ALL THE TIME, every day!

You REMOVED the search email function, which I used multiple times per day.

You REMOVED the ability to change where the icons are located at the top of your folders, again forcing your preferences on your users and customers, not putting our preferences first, as they should be, it's our email, we should be able to customize it to our preference.

What in the world is with discussions, notes and all other "junk" that any loyal and long-term AOL user or customer will likely never use, because if they wanted those distractions or extras they would have switched to a different email provider many, many years ago. You literally are calling it AOL, when it's literally, and obviously a Yahoo version and I don't know anyone other than Yahoo folk, if there's more than a handful out there, that like or would ever go near Yahoo, even decades ago and absolutely not over this past decade.

You took away functionality, you replaced it with functions we don't need or want, we lost so many things, there's COUNTLESS steps to achieve what used to take us ONE CLICK to do - again ridiculous.

Deleting the trash isn't instantaneous as it always was with your original basic/classic view, but in this mess, you click delete on the trash can and have to sit there watching a percentage meter as it finishes emptying? And, I tested that with only 1 deleted item in it, same thing.

There's NO compact view, I assume this is due to the now grouped by dates horror that there's no way of stopping.

Just changing a font, font size, etc., while composing mail - again, so much lost functionality and now a frustrating, countless steps with no realistic options, but the most absurd ways (circus like).

If this is going to continue, this new mess attempting to work like and act like Gmail, which AOL users never liked, again remaining loyal to you because of your simplicity and functionality as well the user having complete control over what their views, organizing and composing looked like and was done like - or Yahoo creeping in with their worst email and email servers EVER, there is no longer a reason to remain with AOL and if ANYONE in AOL is actually reading the feedback you will clearly see the sheer numbers already coming in, in huge numbers and you've only just done this within days to most of us, imagine how many users and customers you're going to lose. WE DO NOT LIKE GMAIL, WE DO NOT LIKE YAHOO MAIL. WE LOVED AOL MAIL, it doesn't take a Board of Directors to figure that out, or a genius, why do you think we all remained with you all of these years, WE LOVED the simplicity, ease & more. This a distraction filled, eye spinning, loss of function, forced unnecessary features disaster. I for one will NOT be using AOL any longer if you don't revert within a week, 2 at best, I can get this eye soar anywhere else on the Net.

AND, to all AOL users.... BEWARE!!! With this change, there's an entirely new "privacy, tracking, advertising and more" section that you MUST look at in your privacy settings (took me an hour to find then 1/2 to shut it all off). Apparently, AOL has adopted Yahoo's horror (Yahoo should go out of business, but AOL should hire all of their employees). There are now 9/NINE separate entities, set to "ON" for selling our information to 3rd party companies, tracking our history, storying our information, and using our history to give us target advertising. If that isn't bad enough, you can't shut them all off

I do not know whether you considered my previous suggestion or ignored it. I had requested to return to the classic AOL format since I had continued to use AOL from the very beginning in spite of the fact that many of my friends thought that AOL was old fashioned and suggested that I should start using gmail. I resisted but now if I cannot revert to the classic AOL, I will have no option but to leave. Your new version does not look different from Outlook! PLEASE GIVE US THE CHOICE TO RETURN TO CLASSIC AOL.

return to classic version.