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How can we improve AOL Mail?

← AOL Mail Norrin

Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.

Stop using this format. Take a step back and fix your mistakes.

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FRAN MORGANTE shared this idea  ·   ·  Report…  ·  Admin →
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  • Jane Greene commented  ·   ·  Report

    I am so disappointed with your new system. I have used AOL for many years, ever since I first bought a desktop computer. I DO NOT LIKE YOUR NEW SYSTEM AND IF YOU DON'T OFFER A CHANCE TO ACCEPT IT OR KEEP WHAT I ALREADY HAD, I WILL NEED TO GO TO ANOTHER SERVICE.

  • Carl Brown commented  ·   ·  Report

    STOP WITH THE ADVERTS SHOWING SCANTILY CLAD WOMEN AND CHILDREN!!

  • JUDITH LINDEN commented  ·   ·  Report

    I don't want to see all my old mail - Just most recent unread please.

  • LORETTA CHIAVETTA commented  ·   ·  Report

    I don't get emails I have called support team 3 times they can't fix it, I have aol for 20 years. some mails get through spam mail comes in new mail I was paying 11.99 recently cHANGED PLAN TO LOWER. WHATS GOING ON????

  • Maurice Glenn commented  ·   ·  Report

    Take away the gray lines for paragraph demarcation when forwarding emails: PLEASE!

  • Maxine Luker commented  ·   ·  Report

    really tired of having to get codes whenever i try to sign in to get my e-mail! the two factor thing is already off, but every time i sign into the account, i have to get a code. then, they said they sent the code to the mail i couldn't get into! had to jump through hoops to get my phone number accepted just to get the freaking code!

  • Brian O'Neill commented  ·   ·  Report

    1, The added panel on the right clutters up the screen.
    2. How can I increase font size in emails? I can barely read the present font.

  • Email 247 commented  ·   ·  Report

    This UI is SO slow, buggy and incredibly awful compared to the simple basic original AOL format that was a joy to use.
    I left Gmail as they created a nightmare email experience... looks like AOL is now another dud service because you folks just can't leave anything alone!

    Ain't broke... DON'T fix it!

  • Anne Miles commented  ·   ·  Report

    Each email flashes up in huge letters in a separate box, & I can't get back to the list! This is shite.

  • SARAH Hare commented  ·   ·  Report

    Quit making it so hard to switch back to classic AOL mail. You are sneaky about users clicking on but make it hard to switch back. Correct this or I'm gone .

  • K commented  ·   ·  Report

    AOL --- YOU NEED TO BRING BACK SORT BY SUBJECT

  • SUSAN LUTZE commented  ·   ·  Report

    omg i keep this email account because it only does what i want. and go back to seeing more than 25 messages on the screen in the inbox

  • robert menke commented  ·   ·  Report

    Why was it changed without asking the customer? Also when I called, AOL wants me to pay for going back to the Classic email?

  • ROBERT QUARTARARO commented  ·   ·  Report

    The new AOL sucks, i lost my favorite posts and cannot get them back. If you don't fix this mess i am gone!

  • UTE ANDERSON commented  ·   ·  Report

    all this new has me so confused, that i can't print anymore.

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