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How can we improve AOL Mail?

← AOL Mail Norrin

Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.

Stop using this format. Take a step back and fix your mistakes.

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FRAN MORGANTE shared this idea  ·   ·  Report…  ·  Admin →
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  • Alfred Yost commented  ·   ·  Report

    I hate the new e-mail format, and want the classic back

  • Laura Demers commented  ·   ·  Report

    Each time AOL upgrades, the quality goes down. Once, if I emailed photos to someone, I could see them clearly. After an 'upgrade', they became thumbnail photos that I would have to download to see. Now? More often than not, I get the message, "We're having trouble previewing this file". Yep. I miss Classic email. I hate the new email. I am seriously considering closing my account.

  • adrienne kester commented  ·   ·  Report

    What the heck happened to my contacts list?? This is progress? I don't think so!!

  • adrienne kester commented  ·   ·  Report

    What the heck has happened to my contacts list??!!!! is this progress§

  • GERALD SCHULER commented  ·   ·  Report

    10/5/23

    AOL-Mail CONTACT is a hassle. Bring back complete CONTACT LIST for easy review A-Z

  • MALINI SODHA commented  ·   ·  Report

    MALINI SODHA commented · Just Now · Edit… · Delete…
    This paid aol sucks! Philippines call center is MOST RUDE PEOPLE! aol needs to FIRE THEM NOW! and get call center to another country that people or tech support have better manners on how to treat AOL customers! I AGREE WITH ALL THE PEOPLE THAT HAVE COMPMAINED IN RECENT MONTHS ON THIS FORUM! I WILL ALSO WRITE TO BETTER BUSINESSBUREAU IN MY COUNTRY AS WELL, now!

    Ursula Dr. Sezgin commented · September 22, 2023 12:30 · Report
    I hate this new mail as well. It’s nonsense and useless and costs a lot of time with meagre result.

    WENDELL JONES commented · September 18, 2023 11:11 · Report
    I hate this new mail, can`t do the things that worked before, now nothing works the way it did before.
    hate hate hate it

    George Sampson commented · August 29, 2023 11:49 · Report
    The delete function does not work properly. Items not checked for delete if between items to be deleted or next the last one to be deleted get deleted automatically. One has to search for them in deleted to get them back to "Keep as new"....

    Anne Lore commented · August 24, 2023 16:04 · Report
    Change it back!-- or give us an alternative option as close as possible to the old AOL. The new "Standard" is unacceptable. Please listen!

    Joann Verba commented · August 21, 2023 12:36 · Report
    And all my photos are gone. I had years of photos that I took with my camera . . . gone forever!

    Joann Verba commented · August 19, 2023 05:09 · Report
    This new format has ruined my life. I'm handicapped and spend a lot of time on mail. My life is ruined.

    DAVID WILLIAMS commented · May 23, 2023 20:33 · Report
    GO BACK TO CLASSIC MAIL

  • MALINI SODHA commented  ·   ·  Report

    been on the phone to speak to so called "expert" now for past 10+ minutes!

  • MALINI SODHA commented  ·   ·  Report

    They need to be fired now and move call center like yesterday! these tech people have huge attitudes, and need training in how to deal with consumers!

  • MALINI SODHA commented  ·   ·  Report

    This paid aol sucks! Philippines call center is MOST RUDE PEOPLE! aol needs to FIRE THEM NOW! and get call center to another country that people or tech support have better manners on how to treat AOL customers!

  • Thomas Foster commented  ·   ·  Report

    Product Support (Admin, AOL)........Please answer our concerns , stop ignoring us all!!!!!

    I've had enough of this test system ......

  • Thomas Foster commented  ·   ·  Report

    Product Support (Admin, AOL) where are you....don't hide, please tell us all what's going on ???????

  • Thomas Foster commented  ·   ·  Report

    I think the "system" is in user test.... must be its full of bugs....

  • Thomas Foster commented  ·   ·  Report

    This "new" format is quite pitiful in fact worse that awful .....

  • Thomas Foster commented  ·   ·  Report

    Will it ever be corrected ....please answer ""Product Support Admin AOL"" ?????

  • Thomas Foster commented  ·   ·  Report

    I wonder when it will change back ?????? Please answer ""Product Support...Admin. AOL)

  • CHRISTINE HALL commented  ·   ·  Report

    I want to go back to the old format. it was very very easy to use.

  • Ursula Dr. Sezgin commented  ·   ·  Report

    I hate this new mail as well. It’s nonsense and useless and costs a lot of time with meagre result.

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