Informed Delivery again going to SPAM folder
Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
You should start seeing emails with images in a few days.
In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off.
Sincerely,
USPS Internet Customer Care Center
SUSRACH HM
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Julie Gilbert
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My not tech savvy elderly mother ran into this problem with her AOL email account as well and now has not received ANY email from USPS Informed Delivery at all. I have checked and double checked her settings on both USPS site. And her block list on AOL. Informed Delivery is NOT on her block list & has been added to her contact list.