Did it ever occur to you to tell us about this Mail fiasco 3 days ago? That's when both my wife and I stopped getting mail.

The "genius" who decided for all AOL users "to keep our information safe" should be fired. Just brilliant. When are you idiots going to figure out that preventing legitimate users from accessing their information is not "security." it's stupidity.

Oh yeah and your customer service is essentially non-existent.. What a joke.

Steve Shaw
sgshaw@aol.com

On Friday, October 25, 2024 at 10:36:13 PM EDT, AOL Mail mail@email.aol.net wrote:

AOL
Hi AOL Mail member,

We’ve noticed that you may not be able to receive emails using the third-party mail app you use to access your AOL email account. In our efforts to enhance the security of your account, we’ve made some updates to keep your information safe. We know your email is important to you, and we apologize for the inconvenience.

Please be assured that your account is still receiving emails as expected. The issue is isolated to your mail app, which is currently having trouble accessing your inbox.

If you are experiencing issues with your mail app, please follow the steps outlined in this help article.

https://help.aol.com/articles/reauthenticate-your-aol-mail-account-in-third-party-mail-applications

You may also access AOL Mail on the web at https://mail.aol.com or by using the AOL app for iOS and Android.

Thank you,
The AOL Mail Team