AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
297 results found
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NEW VERSION SUCKS--REVERT BACK TO THE STANDARD VERSION
Bring back the old version. This new version SUCKS and has basically no so called improvements. Lost writing features that are necessary to write an email and I used all of the time. Why don't you try asking users before making changes that are obviously not needed!
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I want classic back
I want classic back
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YOU CAN KEEP DELETING MY POSTS
BUT YOU INCOMPETENT PR!CKS AREN'T GETTING RID OF ME
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quit the ads
AOL email is forcing it's users to find a different app to read email.
Mozilla Thunderbird will accept many different email types. -
Stop putting naked women in my ads!!!
Stop putting near naked white women in my ads!!
I am sick of seeing near naked White women in my ads. Clean this up please!
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SPAM
SPAM has been overwhelming as of late.
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cannot comment on articles
cannot comment on articles
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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All of a sudden I can not comment on AOL news articles. I keep getting the Sign Up to Pos prompt. Just posted yesterday. No problem. I
Why can't I comment on AOL news articles anymore? Did so yesterday. No problem. Now it is directing me to Sign Up To Post. Why is that? I follow the guidelines.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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The **** of a customer...
You raised the monthly price, added more advertisements and now want us to pay even more to get rid of the ads, **** comes in many forms !!!!
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why offer feedback if it is completely ignored. STOP DELETING AD UNEXPECTENTLY AND SHIFTING THE LINE USER IS ON. VERY IRRATATING. STOP IT
THIS FEEDBACK FESTURE IS USELESS, NOTHING EVER HAPPENS THAT MATTERS.
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Advertisements
I do not want a Biden advertisement after I send an email. How do I remove?
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This new format is ****!
This new format is ****! Some bozo decides a measure of self promotion is appropriate, and SCREWS UP the whole thing, and YOU buy off on it AO!. Take these genius ideas and shelve 'em. The self promotors/bonus seekers THINK they're geniuses, but are just bozos. . If it ain't broke DO. NOT. FIX. IT! Not even the search nor fileters work right. WHAT A MESS!
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I contacted AOL via phone and spoke with Jake. I cannot enter comments on any AOL articles. It wants me to "sign in". I'm signed in!
I contacted AOL via phone and spoke with Jake. I cannot enter comments on any AOL articles. It wants me to "sign in". I'm already signed in! After waiting for perhaps 10 minutes, Jake came back on line and said the issue is happening with many accounts...not just mine. It is a system error. Fix it.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Can't log into comments section. Every time I try to log in, it just keeps sending me back to log in.
Can't log into comments section. Every time I try to log in, it just keeps sending me back to log in.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Give instructions that can actually be accomplished.
The instructions provided to forward email cannot be accomplished as the tabs and click boxes described do not exist on the pages referred to.
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Why does Joe Biden & Barack Obama and Joe & Jill Biden
Why do pictures of Biden & Obama, then Joe & Jill Biden keep appearing on my screen after sending or logging in to my email, soliciting me to donate? This is incredibly offensive and needs to stop immediately.
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It's a shame you don't read suggestioins
We have sent MANY requests around so many areas and, obviously, you don't read them and if you do, you don't do anythign about them. Shame on you!
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*@aol.com
You're holding us *******. You want us to PAY for what we don't want. There is no "no thanks" available.
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Anmeldeverfahren nervt
Bei der Anmeldung genügt Anwendername und Passwort völlig. Die ständige zusätzliche Verifizierung nervt und ist völlig unnötig! ich bitte daher dringend um Vereinfachung, was die Anmeldung anbelangt.
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Don't Bug Me!
Why do you send me AOL email after everytime I read mail or get new mail?
- Don't see your idea?