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'I enabled "large text size: but it's still too small.' has been merged into this idea

font size incoming mail

I notice that my incoming mail is in smaller font size than it used to be.
I know I can change the font size in writing/composing email, but how can I change it for easier reading for the incoming mail without having to forward to myself in order to change it? Then it doesn't immediately show who it's actually from (it will say it's from me)

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Melissa Ryan shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi there. To increase the font for your incoming emails, you can have the option turned on to ''Enable large text size'' when you go to Settings. Additionally, you can  use the keyboard by pressing and holding CTRL then adjust the font with the ''+'' and ''-'' keys. 

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  • JONATHAN HADDON commented  ·   ·  Report

    Until this week, the font size in AOL mail was fine. Starting today, it is too small for me to comfortably read - even on a large monitor, and even though the font size is set to the larger size in Settings. At least users should have the option to select the font size they prefer. Last week's font size was fine. Please fix this.

  • K Joanna DEPUE commented  ·   ·  Report

    Nothing worked. For some reason the font on my email - WHILE WORKING ON THE COMPUTER - changed from normal to microscopic. I can hardly read what's in my inbox . . . and I find no ZOOM feature anywhere. Just help us out by directing us to fixes that actually WORK.

  • JAN ROBITSCHER commented  ·   ·  Report

    PLEASE ALLOW ME TO INCREASE THE SIZE PRINT IN INCOMIMNG EMAILS TO AT LEAST 14 PT.

  • RICHARD ELLISON commented  ·   ·  Report

    The font size on the emails are WAY too small for old people to read. I'm guessing that most of your subscribers are older people.

  • ROBERT PARRISH commented  ·   ·  Report

    AOL "help" page provided 5 steps to remedy this.
    #2- my AOL email has no "Compose" tab, only a "Writing Email" tab.
    #5- after making font choice changes, there is no "Save Settings" tab to select.

  • Carole Piasecki commented  ·   ·  Report

    I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER

  • Jarmila HARPER commented  ·   ·  Report

    why did you change the size of the emails? I dont like the smaller version lettering or the amount of emails crammed on one page

  • PAUL DREIFUSS commented  ·   ·  Report

    In AOL settings YOUR email settings do NOT match what I have chosen. If I choose 14 pt text it becomes 10 pt, 18 pt becomes 14 pt. NO fixes or solutions exist.

  • STELLA FLETCHER commented  ·   ·  Report

    With my failing vision I find it hard to read my mail messages.

  • ELLEN MERRITT commented  ·   ·  Report

    I can not see one good thing about the way you are now formatting incoming and outgoing email. I do not consider this to be an improvement. Please return to the previous format which allowed ME to set the font size. I've been a paid AOL subscriber for years now and I want what I am paying for. Ellen J Merritt

  • Irene Burlock commented  ·   ·  Report

    I can barely read the email in my in box. I can increase the font to send but in box is so tiny I can hardly see it. No way to change. Awful! Lousy. I HATE AOL!

  • Sandra J Mitsler commented  ·   ·  Report

    I enabled "large text size: but it's still too small.
    Your so-called "large text size" is a joke.

  • ROBERT PARRISH commented  ·   ·  Report

    After selecting the desired text font and size for writing emails, they are NOT saved...

  • JUDITH ALLONBY commented  ·   ·  Report

    I can no longer see the emails listed in my inbox because YOU changed the font! I have it set for LARGE but it is NOT large and nothing allows me to change it back. This is viciously cruel and renders the inbox useless. CHANGE IT BACK!

  • MONIQUE PARQUET commented  ·   ·  Report

    je ne demande pas une publication MAIS UNE ACTION POUR RETROUVER MES MESSAGES EN GRANDS CARACTERES

  • MONIQUE PARQUET commented  ·   ·  Report

    les fonctions ne sont plu accessibles comme: déplacer, supprimer, considéré comme non lu etc....

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