I do not remember my password to my account, nor do I have the phone number anymore that AOL is requiring for verification in order to access my account. I am given NO other option, not even an option saying "if you don't have this phone number, click here." You at least should be given that option, and then input your new phone number to get a text to. Another option would be to send something to your email address that would then let you change your password. None of that! It still goes back to phone verification with a phone number I no longer have.

This is absolutely RIDICULOUS. Now my account is forever frozen, and it could have been hacked into for all we know. I think AOL needs to get sued for this if they don't have any other solution. I consulted with an attorney, and a lawsuit indeed could be filed. I expect a solution IMMEDIATELY. You really don't want this to escalate any further.
How come you people have ZERO common sense?