Loss Of Newsletters
I subscribe to a number of newsletters and they have not been showing up in my Inbox. There are two Newsletters in particular that I have received on Saturday that I have not received in at least 1 month. I have contacted the Newsletter publisher and they say they are being sent to my AOL email address. I checked my Spam list and the publisher's email are not amongst them. Why is AOL deleting them instead of passing them on to me?
KENNETH SLOTKOWSKI
shared this idea
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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cstarrschneider
commented
This problem just started August 2025. I've stopped receiving NYTimes newsletters. I've checked all my filters and can't find the problem. Please address!
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KENNETH SLOTKOWSKI
commented
AOL needs to address this issue!