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How can we improve AOL Mail?

← AOL Mail Norrin

How can we prevent 2-factor authentication? (You know, the "feature" that locks you out of your account permanently)

Make it easy for the user to opt-out of 2-factor authentication. I have heard that there is a way to opt-out, but I have never seen a way.

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Frank Rubin shared this idea  ·   ·  Report…  ·  Admin →
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Gathering Feedback  ·  AdminAndreea Lungeanu (Admin, AOL) responded  · 

Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


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  • Frank Rubin commented  ·   ·  Report

    Locking a user out would be a fatal flaw in AOL. It should be impossible for this to happen.

AOL Mail Norrin

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