Feature Request: Option to Hide the Spam Folder from AOL Mail's Navigation Menu
I would like AOL Mail to introduce an optional setting that allows users to hide the Spam folder from the main navigation menu without disabling spam protection or deleting any messages.
Ideally, this feature would:
• Hide the Spam folder and its message count from the main folder list.
• Continue filtering and receiving spam normally.
• Preserve messages and existing automatic deletion schedules.
• Provide an easy way to access the hidden Spam folder through Settings or a folder-management menu.
• Allow users to restore the folder's visibility whenever they choose.
• If possible, make this a device-specific display preference.
This would help users maintain a cleaner, less cluttered mailbox while preserving their ability to inspect suspicious messages, block senders and report spam.
Please consider adding this as an optional AOL Mail customization feature. Thank you!
UPDATE — September 24, 2026
I also attempted to send this feature request directly to aolmailquestions@aol.com. Unfortunately, the email was returned with a Salesforce internal routing error (554 5.4.7 — message timeout).
I'm therefore following up here through AOL's official feedback portal.
Please consider forwarding this suggestion to the AOL Mail product development team. An optional, reversible setting to hide the Spam folder and its unread count, without disabling spam protection, would be greatly appreciated.
Thank you for considering this request.