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How can we improve AOL Mail?

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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • KEVIN LASH commented  ·   ·  Report

    HOW CAN I SWITCH BACK TO CLASSIC MAIL? PLEASE!!!

  • MICHELLE DIGGS commented  ·   ·  Report

    cannot click on links anymore in this new aol .. in my old on i can click on links within my email ..

  • ALAN MESSING commented  ·   ·  Report

    You haven't watched Target and Budlight lose thier customer base. AOL, you are insane for messing with what works for your loyal customers. How long have I been with you while everyone ditched and went to Gmail? Apparently too long. How hard was it to keep the Classic as an option? What I am doing all day today is out loong at other email severices that are as close as classic as I can get and leaving a company I used for 40 years for my business. Not that you are listening, but get the Classic Option up fast, because once I switch, I am not coming back. Aol is going to be the myspace and napster in about 1 month.I would get busy.

  • ZION HILELLY commented  ·   ·  Report

    It's like Classic Coke versus New Coke. There's no comparison because New Coke was a DUD. Bring back Classic AOL!

  • JEAN-CLAUDE PHILIPPE commented  ·   ·  Report

    le groupe ne se remplit pas non plus chez moi, ni les contacts individuels. Revenez à l'ancienne version qui fonctionnait très bien. pourquoi modifier des choses qui fonctionnent très bien depuis des années ?

  • Music Music commented  ·   ·  Report

    I'D LIKE TO SWITCH BACK TO CLASSIC MAIL.
    NOT BASIC. NOT ADVANCED. CLASSIC MAIL!!!

  • Music Music commented  ·   ·  Report

    HOW CAN I SWITCH BACK TO CLASSIC MAIL? PLEASE!!!

  • Michael Parrino commented  ·   ·  Report

    This new format is terrible. I can't find, how to clear/delete e-mail history and searches.

  • RUTH ROLLINS commented  ·   ·  Report

    Is there a way to return to the old classic aol, and if so, please publish the way it can be done.

  • JAN ROBITSCHER commented  ·   ·  Report

    I agree with most all of the other comments. This new version of AOL mail stinks! It would be nice if we even know if they read our comments, but I'm sure they don't. If they did they would have asked us before they made all these changes. Give me back Classic Email!

  • JAN ROBITSCHER commented  ·   ·  Report

    I have low vision and the "new" aol mail layout is utterly confusing.

  • JIM KOZLOWSKI commented  ·   ·  Report

    Your new version of AOL mail SUCKS!!! Tell us how to go back to the old one

  • PAUL SETTELMEYER commented  ·   ·  Report

    you are making it very difficult to find how to switch back to the old aol

  • Amy Jumper commented  ·   ·  Report

    Yes, please bring back Classic email. If I wanted new and modern, I would switch to Gmail. AOL's best feature is its timeless appeal, so please don't mess that up.

  • JASMIN SANDER commented  ·   ·  Report

    Stop messing with something that works well. Classic AOL was perfect. The new version of AOL is the worst. It is slow, user unfriendly, and worst of all, does not allow you to open up emails in separate tabs/windows. I hate this new version of AOL. I want classic back!!!

  • Anita Walker commented  ·   ·  Report

    We are paying for your service. It is my email and you have essentially paralyzed my account. This has ruined my internet life completely. My blood pressure may NEVER recover.

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AOL Mail Norrin

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