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How can we improve AOL Mail?

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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • VICTOR ZITER commented  ·   ·  Report

    Location site neve remains the same, must edit edit edit.

  • GERALD E ROBERTS SR commented  ·   ·  Report

    I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.

  • LISA MOSS commented  ·   ·  Report

    Hate this new format/fonts/themes! I want new email pop up window back, don't care about photo search! I haven't had a YAHOO email in years, so why is ALO going to that format! ALSO, it does not sink up with the AOL APP. So I have to double read/move/delete all my emails, such a waste of time! PLEASE GO BACK!!!

  • Priscilla Webb commented  ·   ·  Report

    This new email is lousy. Half of my contacts are missing. The layout is not friendly. The old style was so much better. We aren't idiots and only idiots would find this acceptable.

  • SANDRA ADAIR commented  ·   ·  Report

    I also liked the old classic email and have had it since the 1990's. It's comfortable and it worked well. We at least should have a choice.

  • SANDRA ADAIR commented  ·   ·  Report

    I liked the old style mail; I too have had it since the 1990's. It's comfortable and it worked well.

  • CHARLES DRENNING commented  ·   ·  Report

    The new format is not an improvement. Something as simple as replying to an email is not obvious. How is deleting/hiding the "SEND" button an improvement? I am probably just going to switch over to my Gmail account and give up my AOL account.

  • Rayswork Mail commented  ·   ·  Report

    How do I change back to the old style this looks like Gmail now

  • D Smith commented  ·   ·  Report

    I do not need a news feed, color photos and borders, and suggestions on ways to have fun. Why, oh why did you gamify a functional email service? I manage five email accounts, and I can assure you if I have to get rid of one, it's going to be this one. I do not need cute or colorful. Change it back.

  • Mark Renier commented  ·   ·  Report

    This new format is terrible. Please, Please, Please, put the old one back.

  • Janet Bunting commented  ·   ·  Report

    I would like my classic Email that I have had since I joined AOL. Why change it?! I do not like the layout at all. Why not give us the option to change if we want to. Even reverting back to what you claim to be classic email doesn't look the same.

  • ROBERT PAGE commented  ·   ·  Report

    I hate this new layout.
    It more confusing than than before!!!!!!

  • SHEILA FOREM commented  ·   ·  Report

    If it ain't broke, why "fix" it????

    I hate this look, the set up, the fact that send and delete, etc. are on top and then below.

    The print is too light. Is there anybody but corporate that likes this???? I doubt it. And those that say in Corporate they do like it, are looking around d see if anyone has the courage e
    say they don't like it. But everyone wants to keep their job - fraidy cats.
    Sheila Forem

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